Episode 12 is INSIGHTFUL. A popular question we get in training is:
“How Do You Manage Upwards?”
How do you give feedback or change a behaviour - when that person is in authority? Whether you're an employee, a leader who reports above or a leader who wants to create a culture where your people can give you feedback, this episode is for you.
Our guest Melanie Ziltener shares her insightful example of when change was desperately needed within her department and her manager wasn't open to suggestions. How did Melanie figure out how to communicate in a way that made her manager feel involved and reassured about making the changes?
Melanie Ziltener is the owner of Tripod Business Services, a boutique virtual assistance agency that specializes in content writing and creation. Mel has over 15 years of experience assisting professionals from small companies to government agencies and formed Tripod in 2017 to provide that same high level of service and excellence. Mel believes in being a Tripod to her clients so that the big picture is clear and well-supported.
Managing up can be intimidating! This episode helps you have clarity on the mindset, the steps you can take and the communication skills needed to build trust and collaboration in your organization.
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