EP #23 | 6 Ways to Research Client Pain Points

Designer's Oasis

03-11-2022 • 27 mins

It’s so important to go back and take a look at your intake forms. Maybe you worked with a client who was unsavory, you missed the red flags or you turned down a project because it wasn’t a right fit.

Today’s episode is all about knowing your ideal client’s pain points and how this helps you to talk directly to them. when you are able to do that you can help them see and feel like you get them and you are the answer to their challenges.

In this episode we discuss topics like…

  1. How to discover your ideal client’s pain points.
  2. How to help you ideal client and show them how you can bring the solution,
  3. The 6 ways you can investigate and find the pain points.

Here’s a glance at this episode…

[06:12] I share my first step in researching pain points - magazines! I share how powerful the articles and stories can be in finding common client pain points.


[08:49] Online forums can be a source of researching pain points when used properly and mindfully. I share how I have used them in the past.


[10:00] I talk all about the ways that working with clients can help you build up your copy bank and identify pain points via intakes with prospective clients through intake forms and discovery calls.


[19:20] I share how I used a consultation to continue to identify pain points and build on the language your clients are using.
[22:22] The deep dive interview - how this has helped in my business and why I feel like it’s a great opportunity to really get to know clients in a personal way.


[25:40] I share why it’s so important to go back to notes from client’s that  you didn’t end up working with and identify the red flags in terms of language and words they used and how this can also help you in your copy and attracting the right clients.

Resources mentioned in this episode:

Blog Post - 12 Tips for a Rock-Solid Consultation

You Might Like

The Moth
The Moth
The Moth
Spooked
Spooked
Snap Judgment
99% Invisible
99% Invisible
Roman Mars
Myths and Legends
Myths and Legends
Jason Weiser, Carissa Weiser, Nextpod
The Great Detectives of Old Time Radio
The Great Detectives of Old Time Radio
Adam Graham Radio Detective Podcasts
Fantasy Fangirls
Fantasy Fangirls
Fantasy Fangirls
Gastropod
Gastropod
Cynthia Graber and Nicola Twilley
LeVar Burton Reads
LeVar Burton Reads
LeVar Burton and Stitcher
Free Audiobooks
Free Audiobooks
Appbly.com
Audiobooks 🎧
Audiobooks 🎧
Best Audiobooks by The Book Guide®