#98 | Unlock An Enduring Business by Nurturing Client Relationships with Gideon Mendelson

31-10-2024 • 1 hr 1 min

In today's episode, I sat down with Gideon Mendelson of the Mendelson group in New York. Gideon is one of the smartest, most honest, and down-to-earth designers I have ever had the pleasure of meeting. Our chat is a masterclass in running a business that endures. Gideon, who grew up in New York, had the privilege of being able to look over the shoulder of his late mother, Mimi Mendelsen, a highly sought-after interior designer in her time. Fast forward to today, and Gideon credits both of his parents as well as his early career influences, college, and his tennis career with helping to shape his work ethic, business acumen, and creative spirit. Today, he is at the helm of his design firm working with clients nationwide. Gideon and I chat about his process for onboarding clients and gaining their trust. We talk about the reality of being a multifaceted designer who understands business and design and the importance of surrounding yourself with the right people, as well as the real value of nurturing clients throughout their experience, which can lead to lifelong clients and friendships for a business that endures. This is a don't miss episode!

Here’s a glance at this episode…

We chat about Gideon's transition from playing tennis at Columbia into an eventual shift to studying architecture and film helped him build his work ethic and creative spirit.
We discussed what it was like to build a design business with his mother, Mimi Mendelsen
We dive into the importance of building client relationships and helping our clients have a central support person to ask questions.
We share about how to balance creativity and business as well as involve our families in our legacy.
Gideon shares about how his firm really nurtures client relationships to pave the way for repeat business and client referrals.

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