#99 Whitnee Hawthorne | Chief Customer Officer @ Navan (Formerly TripActions)

In this episode, Whitnee Hawthorne, Chief Customer Officer of Navan (formerly TripActions) joins the podcast to discuss innovation in the world of travel, and how she’s thinking about it in her current role. Whether it is exploring the consolidation of expense management, travel bookings, and corporate cards or imagining the airport of the future, Whitnee is a multi-faceted leader with tangible and tactical advice on how to succeed in the field.

Listen for advice on:

• How to implement customer insights into features and innovations
• Prioritizing between the customer and business to reach goals
• Finding the balance between being authentic and professional
• Positioning yourself to be considered for innovation roles/projects

Learn more:

• Whitnee Hawthorne (guest): https://www.linkedin.com/in/whitneehawthorne/
• Zoia Kozakov (host): https://www.linkedin.com/in/zoia
• Women in Innovation: https://www.womenininnovation.co

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