Transit Unplugged

Paul Comfort, SVP Modaxo

We share the stories, challenges, and successes of the top transit professionals from around the world. Learn how top transit leaders got to where they are with stories and insights from their careers. Get the inside story about public transit and transit trends from the people who run it. Transit Unplugged is hosted and produced by Paul Comfort and brought to you by Modaxo Learn more at https://transitunplugged.com/ read less
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Episodes

Connecting London: Philip Gerhardt Discusses TFL’s Transit Solutions
5d ago
Connecting London: Philip Gerhardt Discusses TFL’s Transit Solutions
In this episode of Transit Unplugged, Paul talks with Philip Gerhardt, the Head of Bus Performance at Transport for London (TfL). Philip talks about what it's like keeping the over 650 bus routes moving smoothly at one of the world's largest public transport networks.And Philip doesn't just have to worry about the iconic double-decker red buses, he needs to make sure all bus routes--including the express routes around London--connect with all the other modes from The Tube and light rail to the Elizabeth Line and ferries. Paul and Philip talk about the details of bus performance and how TfL works with its private operator partners to deliver world-class bus service. Philip also reflects on his career journey and the passion behind TFL's iconic red buses (like many of us he fell into his transit career).Coming up next week on the show, we have a special episode we've done in conjunction with Uber Transit. Paul will be talking with Bonnie Epstein of PSTA, Carlos Cruz Casas of Miami Dade County, and Robert Betts of Marin County, talking about how TNCs like Uber have helped them expand their service offerings with micro transit that help shift workers, the disabled, and the elderly.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Welcome to Transit Unplugged00:41 Meet Philip Gerhart: Head of Bus Performance at TfL01:35 The Role of TfL's Bus Operators02:04 Ensuring Reliability and Efficiency03:09 The Importance of London's Bus Network05:48 Night Bus Network and Women's Safety06:25 The Iconic Red Double Decker Buses08:16 Adapting to Passenger Needs11:48 Phil's Journey in the Transport Industry19:00 The Superloop: London's Express Bus Network23:25 Success Stories and Future Plans25:49 Conclusion and Farewell26:03 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in...
Resolving the Bus Manufacturing Crisis: Challenges, Changes, and the Path Ahead
04-09-2024
Resolving the Bus Manufacturing Crisis: Challenges, Changes, and the Path Ahead
The bus manufacturing crisis has been looming for years as more and more OEMs dropped out. But the final straw was when Proterra filed for bankruptcy protection and REV Group said it was closing its ENC facility to focus on the Canadian market. In the blink of an eye the U.S. was down to two major bus manufacturers: GILLIG and New Flyer. This put the entire public transit industry into crisis mode. Delivery times for new buses went from 12-18 months to 18-24 months--and longer.How did we get this point?It's not an easy answer, but a combination of contract terms, the pandemic, supply chain issues, and the transition to zero-emissions buses all factored in. But this week Paul dives into it with former FTA Administrator and Managing Partner at Cardinal Infrastructure Sherry Little, along with Jennifer McNeill (Vice President of Public Sector Sales and Marketing) and Stephanie Laubenstein (Director of Sales and Business Development) from New Flyer.They talk about all the causes and how the industry came together to find real, tangible solutions that will help the OEM bus industry get back on its feet and come back stronger for the future.Coming up next week on Transit Unplugged we have Philip Gerhardt head of Transport for London's Head Bus Performance to talk with Paul about optimizing the over 650 bus routes across London that serve millions of riders each day.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Resolving the Bus Manufacturing Crisis: Challenges, Changes, and the Path Ahead00:05 Paul buying his first bus and an intro to the episode03:09 Introduction and Guest Welcome03:41 Current State of the Bus Manufacturing Industry04:41 Challenges and Advocacy Efforts06:59 Legislative and Policy Changes11:09 Impact of the Pandemic on Bus Manufacturing14:13 Recovery and Future Outlook15:34 Customization and Standardization in Bus Manufacturing25:45 Transition to Zero Emission Buses31:21 Conclusion and Final Thoughts34:48 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any...
Exploring Vienna’s Multi-Modal Transit System with CEO Alexandra Reinagl
28-08-2024
Exploring Vienna’s Multi-Modal Transit System with CEO Alexandra Reinagl
Join Paul Comfort as he takes you behind the scenes of Vienna's renowned public transit system, Wiener Linien. Discover the secrets behind the network, from seamless mobility chains to their innovative climate ticket. CEO Alexandra Reinagl shares insights on the city's strong commitment to public transport, decarbonizing the bus fleet, and the collaborative efforts in urban planning that make Vienna the world's most livable city. Enjoy a virtual tour of Vienna's transit infrastructure, cultural highlights, and future mobility visions in this captivating episode.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Welcome to Transit Unplugged00:38 Exploring Vienna's Transit System02:12 Interview with CEO Alexandra Reinagl02:42 Vienna's Commitment to Public Transport04:07 Innovative Mobility Solutions04:43 Annual Pass and Climate Ticket07:07 Construction and Communication Strategies10:14 Wiener Linien's Organizational Structure16:35 Decarbonizing the Bus Fleet18:47 Vision for the Future of Mobility20:48 Conclusion and Farewell20:56 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
Miami’s First-in-the-Nation All-Electric Transit Operations Center with Eulois Cleckley and Angel Andre Chavarria
21-08-2024
Miami’s First-in-the-Nation All-Electric Transit Operations Center with Eulois Cleckley and Angel Andre Chavarria
Miami's First-in-the-Nation All-Electric Transit Operations Center with Eulois Cleckley and Angel Andre ChavarriaAround the world agencies are switching to low or no carbon buses and with that change comes an even bigger challenge: infrastructure. Battery electric, hydrogen fuel cell, even CNG buses, all require new and different refueling/recharging systems, different maintenance set ups, and sometimes even completely different spaces.This week you'll get to hear about a bus garage that is the first-of-its-kind in the U.S, a state-of-the-are facility designed to house, charge, and repair 100, 60 foot battery electric articulated buses. These buses will be a core part of a new 20 mile, all electric Bus Rapid Transit (BRT) line in Miami.Eulois Cleckley, CEO of Miami-Dade Dept. of Public Works and Transportation gives host Paul Comfort all the details why this facility is crucial for fast-growing Miami and then WSP SVP Angel Andre Chavarria tell us how they overcame huge challenges in planning and construction to make it possible and break ground.Next week on the show we head to Austria to learn all about Vienna's amazing multi-modal transit system with Wiener Linien CEO Alexandra Rienagl.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter0:00 Miami's First-in-the-Nation All-Electric Transit Operations Center with Eulois Cleckley and Angel Andre Chavarria00:04 Introduction from host Paul Comfort00:21 Miami Dade's New Transit Operations Center00:51 Meet the Guests: Eulois Cleckley and Angel Andre Chavarria02:19 Innovative Features of the New Facility04:33 Groundbreaking Ceremony and Construction Details08:04 Funding this massive and critical project09:43 Challenging construction, innovative solutions16:08 Additional Support and Community Benefits18:43 Future of Miami's Public Transportation22:28 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
Fairbanks Transit: Harnessing Extreme Weather for Extreme Innovation
14-08-2024
Fairbanks Transit: Harnessing Extreme Weather for Extreme Innovation
In this episode of Transit Unplugged, host Paul Comfort continues his Alaska adventure with Fairbanks, as part of his California and Alaska series. Paul starts with sharing his 12-hour train journey from Anchorage to Fairbanks through Denali National Park--which was nearly cancelled because of wildfires!In Fairbanks, he chats with Fairbanks transit leaders Michelle Denton, Corey DiRutigliano, and Dey Johnson about the unique challenges of running a transit system in Fairbanks' extreme weather conditions.Together with Paul, explore the history of Fairbanks, the impact of its discontinuous permafrost tundra on infrastructure, and the exciting new improvements with a brand-new transit facility. Tune in for a blend of history, adventure, and insights into making transit work in one of America's most fascinating and rugged landscapes.Coming up next week we head to the opposite corner of the U.S. and Miami! We're going to highlight the new Miami-Dade electric bus depot with Eulois Cleckley and Angel Andre Chavarria and how this first-in-the-nation project is going to put Miami at the forefront of battery electric transit.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Fairbanks Transit: Harnessing Extreme Weather for Extreme Innovation00:26 Journey Through Alaska: From Anchorage to Fairbanks01:56 Exploring Fairbanks: History and Modern Day06:14 Fairbanks' Unique Environment and Challenges11:07 Fairbanks Transit System: Innovations and Operations19:27 Future of Fairbanks Transit and Final Thoughts21:48 Coming up next week on Transit Unplugged
Anchorage: Transit on the edge of the wilderness
07-08-2024
Anchorage: Transit on the edge of the wilderness
Imagine running a transit system where moose crossing the road in town is just your average day. Where winters are long, dark and cold, but summer is hot and has 22 hours of daylight.That's transit in Alaska.In this first of two episodes from Alaska, Paul Comfort takes us to Anchorage. This week you'll hear from Jamie Acton, Executive Director of Public Transportation, and Bart Rudolph, Transit Planning & Communications Manager for the Municipality of Anchorage talking about the system and what it's like to be Alaskans.Paul delves into what makes Anchorage's transit system unique, and the challenges they face with lowering emissions and alternative fuel sources. They also discuss Anchorage's active lifestyle, the U-Pass program for employers, and the communal spirit of Alaskans. Paul shares his reflections on the remarkable natural beauty and historic significance of Alaska, providing listeners with a gritty, on-the-scene experience.Next week, we'll bring you part 2 from Fairbanks, the most Northern large city in the U.S., where the temperatures go from -60F in the winter to +95F in the summer.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter0:00 Anchorage: Transit on the edge of the wilderness00:05 Introduction to Transit Unplugged01:24 Road Trip Series Overview02:13 Personal Reflections on Alaska03:37 History of Alaska: Seward's Folly05:12 Anchorage Transit Insights09:39 Challenges and Innovations in Anchorage Transit13:06 Unique Aspects of Living in Alaska18:02 Conclusion and Next Episode Preview18:53 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
Inside Sacramento’s transit system: TOD Initiatives and Safety Innovations with CEO Henry Li
31-07-2024
Inside Sacramento’s transit system: TOD Initiatives and Safety Innovations with CEO Henry Li
Get ready for a packed episode as we welcome Henry Li, CEO of the Sacramento Regional Transit District (SacRT), to the show. Henry takes us behind the scenes of SacRT, sharing insights into the major initiatives currently shaping the future of transit in the region like students ride free program and transit oriented development (TOD).We'll dive into how transit-oriented development is transforming Sacramento, the innovative approaches SacRT is taking to ensure rider safety, and the challenges and successes they faced along the way.Henry's impressive career in the transit industry brings a wealth of knowledge to our discussion. From his start in Atlanta at MARTA to leading one of the nation's most dynamic transit systems, Henry's journey is nothing short of inspiring.Coming up next week we start a two-part series from Paul's trip to Alaska. First up is Alaska's largest city, Anchorage, where you're never more than 15 minutes from wilderness and the transit system is built for outdoor adventure.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter0:00 Inside Sacramento's transit system: TOD Initiatives and Safety Innovations with CEO Henry Li00:13 Road Trip to Sacramento and Alaska00:40 Sacramento Heatwave and SacRT Introduction01:04 Interview with Henry Li: Challenges and Achievements05:40 Innovative Safety and Security Measures10:17 Systematic Project Management at SacRT15:10 Transit Oriented Development Initiatives17:55 Transition to Zero Emissions19:52 Henry Li's Career Highlights and Community Impact22:25 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
SMART Moves: Dwight Ferrell on Public Transit Innovations in Detroit
17-07-2024
SMART Moves: Dwight Ferrell on Public Transit Innovations in Detroit
In this episode of Transit Unplugged, host Paul Comfort interviews Dwight Ferrell, General Manager of SMART (Suburban Mobility Authority for Regional Transportation) in Southeastern Michigan. Dwight shares lessons from his lengthy career in public transportation, from a bus operator in Dallas to leading multiple transit agencies across the U.S. The discussion covers SMART's innovative service for the NFL draft in Detroit, how to do the same thing for other events, addressing the changing face of ridership, and bus operator staffing challenges.Dwight delves into lessons in leadership, the future of transit technology, and adapting services to meet the evolving needs of younger generations. The episode also highlights SMART's efforts to improve employee engagement and attract a diverse workforce. Which is already reaping rewards with the fewest number of operative vacancies in years.Coming up next week, we have a feed drop from an appearance Paul made on another podcast. This time it's METRO Magazine's METRspectives hosted by Executive Editor Alex Roman. Paul is joined as a guest by Davey Kim, SVP/Principal, National Transportation Policy and Multimodal Strategy, at WSP USA. In this interview Alex, Paul, and Davey talk about several hot transit topics including federal funding for transit and weaning ourselves off gas taxes as we drive fewer and fewer fossil fuel vehicles.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter0:00 Dwight Ferrell00:05 Introduction and welcome to Transit Unplugged01:32 NFL Draft and Shuttle Service02:25 Challenges and Solutions in Transit04:52 Technology and Future Plans06:37 Generational Shifts and Public Transit09:56 Leadership and Industry Insights11:55 Employee Engagement and HR Initiatives14:41 Concluding Thoughts and Farewell21:08 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from
Ron Kilcoyne on the Three Essentials for Growing Transit Ridership
10-07-2024
Ron Kilcoyne on the Three Essentials for Growing Transit Ridership
Join Transit Unplugged host Paul Comfort as he dives into the critical issue of boosting post-pandemic transit ridership with Ron Kilcoyne. Ron is a seasoned transit professional with over 40 years in the industry, leading several transit agencies, and now a transit researcher and consultant.Ron and Paul explore some innovative solutions to increase ridership, emphasizing a 'three-legged stool' of service design, marketing, and operations.This conversation combines both practical advice and strategic insights into rebuilding public transportation systems to meet current and future demands. Ron dives into his research into understanding how service design and ridership intertwine and showing it's not always the urban agencies that take the ridership crown.Don't miss Ron's expert analysis and actionable recommendations to help your agency thrive in the new era of transit.Next week on the show we have GM of SMART (Suburban Mobility Authority for Regional Transportation) outside of Detroit, Dwight Ferrell talking about supporting the NFL Draft with transit and some critical leadership advice for everyone looking to move up in the industry.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:05 Introduction to Transit Unplugged00:15 Challenges in Post-Pandemic Ridership01:54 Interview with Ron Kilcoyne01:57 Ron Kilcoyne's Background and Experience03:53 The Three-Legged Stool of Transit Ridership04:44 Marketing and Operations in Transit07:14 Improving Transit Service and Accessibility12:48 Case Studies and Research Findings16:34 Recommendations for Transit Agencies22:08 Conclusion and Final Thoughts22:26 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
Transit Insights from Hong Kong, Singapore, and London with Adam Leishman
26-06-2024
Transit Insights from Hong Kong, Singapore, and London with Adam Leishman
Here's a stat you don't hear every day: over the course of his career (so far), Adam Leishman has helped move over 1.8 billion people. Billion. With a "b." I guess that's what happens when you've worked in three of the top transit cities in the world: London, Singapore, and Hong Kong.In his conversation with host Paul Comfort, Adam talks about Hong Kong's transit model where transit companies operate as true commercial businesses that receive no support or subsidy from the government. Adam's experience working in transit from Australia to Europe to Asia has shown him the true value of transit to society, and one of the most important things we can do is just get people out of cars and onto buses and trains.Paul and Adam also talk about:How the Hong Kong system worksAdam's global transit careerAdam's media business started in the midst of the pandemic which is now the second largest advertising agency in Hong KongLiving car free for nearly 10 yearsYou'll also learn about Adam's approach to leadership and where he sees transit needs to go in the future if it wants to be successful over the long term. This is one of those interviews where just when you think someone couldn't say more profound things, they do. Make sure you listen all the way to the end for Adam's transit vision.Next week we have a holiday week special! Paul appeared on the Lunch with Leon podcast recently so we're going to bring that episode to you next week. On that episode Paul talks about his book with the host and one of the book's contributors, Simon Reed.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Introduction to Hong Kong's Unique Transit System00:48 Meet Adam Leishman: CEO of Bravo Holdings01:06 Hong Kong's Public Transit: A Deep Dive03:12 Challenges and Innovations in Hong Kong's Transit04:10 Understanding Hong Kong's Transit Operations06:37 Revenue Models and Media Ventures11:00 Global Transit Insights and Future Trends13:50 Adam's Family Legacy in Public Transport19:36 Final Thoughts and Closing Remarks24:26 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied,...
Erick Van Wagenen, CEO WeDriveU, on Innovation and the Future of Transit Contracting
19-06-2024
Erick Van Wagenen, CEO WeDriveU, on Innovation and the Future of Transit Contracting
In this episode Paul Comfort interviews Erick Van Wagenen, CEO of WeDriveU, formerly National Express. They discuss the transformation of National Express, the North American Transit Alliance, and the evolving role of contractors in public transportation. Additionally, Erick reflects on his 18-year career with WeDriveU, where he progressed from assistant general manager to CEO, and discusses the rebranding and strategic initiatives under his leadership.Erick shares his insights on industry trends, including electrification, addressing labor shortages, and leveraging innovation to help operators drive more safely. Erick and Paul also discuss the impact of inflation on costs and how strong partnerships with agencies paves the way through the rough spots.And we don't usually get into other forms of transit like on-campus shuttles, but these connections are fundamentally important to schools and the community. Erick talks about campus transportation systems, like at Princeton University, that connect students and the larger community together. Finally, Erick reflects on WeDriveU's approach to global operations, adapting to post-COVID challenges, and how contracting helps shape the future direction in the transit sector.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Introduction to Transit Unplugged02:02 Interview with Eric Van Wagenen Begins02:25 National Express and WeDriveU Overview03:00 Global Operations and Services03:59 Entrepreneurial Spirit and Customer Success06:57 Industry Trends and Challenges08:55 Innovation in Transportation12:19 Campus Transportation Focus13:47 Future of Public Transportation14:42 Impact of Inflation on Contracting16:39 Conclusion and Final Thoughts16:53 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or...
NYC Stalls on Congestion Pricing: A Deep Dive with Matthew Daus
12-06-2024
NYC Stalls on Congestion Pricing: A Deep Dive with Matthew Daus
Plus policing on the subway and upcoming transit conferences. Last week, New York Governor Kathy Hochul abruptly put a stop to New York City's planned congestion charges due to come into effect June 30th. This announcement took nearly everyone by surprise, critics and supporters alike, and this week we have Matthew Daus return as our guest to talk about this sudden change, what it means for the New York MTA's budget, and if congestion pricing will return to the city.We've talked about congestion pricing many times on the show before, from Matthew a year ago to the outgoing head of MTA Rich Davey and just recently Transport for London's Andy Lord. It's a hot topic with strong opinions on both sides of the issue. With congestion charging in NYC seen as a test bed for cities like Los Angeles and San Francisco, its fate is now uncertain in the U.S.Matthew and Paul continue the discussion on another hot topic right now: transit safety and policing. Recently the U.S. National Guard was deployed in the New York Subway to fight rash of violent incidents. Matthew and Paul talk about safety in transit and how it affects returning ridership.Paul and Matthew wrap up their conversation with a discussion of the International Association of Transportation Regulators upcoming conference in October and their new collaboration with the CoMotion conference.Next week, Erick Leishman CEO of WeDriveU (formerly National Express), talks with Paul about the state of contracting in the U.S. and its essential role in delivering innovative transit solutions.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Introduction and Breaking News00:51 Expert Guest Introduction: Matthew Daus02:33 Discussion on Congestion Charging11:10 Crime and Safety on the New York Subway15:56 Matthew Daus' Professional Roles and Upcoming Conference20:18 Collaboration with CoMotion21:58 Conclusion and Final Thoughts22:29 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties,...
Hill Testing, Hydrogen, and Electric Ferries: Halifax Transit’s Green Innovations with Dave Reage
05-06-2024
Hill Testing, Hydrogen, and Electric Ferries: Halifax Transit’s Green Innovations with Dave Reage
While in Halifax, Canada filming Transit Unplugged TV, Paul sat down with Dave Reage, Executive Director of Halifax Transit and First Vice Chair of the Canadian Urban Transit Association (CUTA) to talk about his transit system, testing their new electric buses, and building new ferry terminals for an electric ferry fleet (a first in Canada). Dave shares insights into Halifax's rapid growth, his background, and the challenges and innovations facing the industry in Canada. Dave talks about how critical CUTA is in molding future leaders. Before heading over to Dartmouth on the ferry for some seafood, Dave shows Paul around the future Mill Cove Ferry Terminal and talks about their new electric ferries. Dave details plans for a bus rapid transit network and the adoption of new fare technologies like open payment systems."I've been telling my team to keep in mind, the last time we had a transition this significant, we were actually going from trolley buses to diesel buses, so it's all kind of coming full circle now. And the testing piece is so crucial because we need to learn everything we can and make sure we know how it's going to work, make sure it's going to work, before we ever put it out into public service. Although the bus itself is very similar to the untrained eye, so many systems are different, new, modern. From safety to reliability, we need to make sure we've tested everything out very thoroughly and we're comfortable with." - Dave ReageTransit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Introduction by Paul Comfort03:19 Welcome to the show03:31 Overview of Halifax Transit04:03 Electric and Alternative Fuel Buses06:25 Funding and Structure of Halifax Transit09:58 Ferry System Expansion17:49 CUTA and career development21:24 What's coming up for Halifax Transit22:43 Bus Manufacturing Issues24:08 Coming Up Next Week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising...
Planning for Savannah’s Expanded Transit Future with Faye DiMassimo
29-05-2024
Planning for Savannah’s Expanded Transit Future with Faye DiMassimo
This week Paul chats with Faye DiMassimo, CEO and Executive Director of Chatham Area Transit Authority (CAT) in Savannah, and soon to be Chief of Planning and Economic Development for the City of Savannah. Paul and Faye discuss the recent APTA Public Transit CEO Conference, Faye's career path (including recent promotion), and the innovations at CAT, including hybrid ferries, an electric microtransit pilot, and their long-term fiscal plan.They get into how CAT is preparing for the fiscal cliff as COVID federal relief runs out and challenges getting grants based on local matches. Faye reflects on how transit CEOs support each other in good times, and bad. Paul and Faye close with a special coda about new role in the City of Savannah, continuing her mission to improve public mobility for everyone in Savannah. The episode highlights the importance of community, equity, and sustainability in public transit.Next week we have repeat guest Dave Reage giving Paul a tour of Halifax by land and sea!Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:05 Welcome to Transit Unplugged01:10 Interview with Faye DiMassimo01:56 Hosting the APTA CEO Summit in Savannah02:34 Challenges and Opportunities for Transit CEOs06:46 The Evolution of Faye's Career in Transit09:35 Inside Savannah's Transit System: CAT13:38 Savannah's Charm and History15:55 Innovations in Transit: Electric Microtransit and More17:41 Master Planning for the Future of Transit in Savannah19:48 Preparing for the Fiscal Cliff and Closing Thoughts24:56 Update to this interview28:04 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
Tackling today’s biggest challenges at four transit agencies
22-05-2024
Tackling today’s biggest challenges at four transit agencies
Across North America there are four fundamental issues facing transit agencies:Getting enough busesGetting enough people to fix and drive the busesGetting enough funding to keep running the busesGetting (cyber)secureThe bus manufacturing crisis is forcing many transit agencies to get creative at keeping buses running longer. Workforce shortages mean agencies are getting creative at finding and hiring enough people. With a fiscal cliff looming for many agencies, finding ways to save money and still offer the same level of service means finding some new ways to connect people on something other than a 40 foot bus. And every week someone makes the news for getting hacked, so keeping systems secure is a lot harder than it used to be.Joining Paul on stage for a transit leaders roundtable at TripSpark Ignite are:Pam Shepherd, Executive Director, Federated Transportation Services of the Blue GrassRyan Landers, General Manager Lawton Area TransitRandy Anderson, Operations IT Systems Administrator CityBus – Greater Lafayette Public TransitMatt Maier, Director of Operations Lake TranWhat makes this roundtable unique isn't that they are talking about these issues, but that they've found creative and innovative ways to address them. Learn how:Simple ads on buses are getting more applicationsCreating flexible schedules has brought in a whole new group of driversMaking sure every usable part of a bus at the end of its life is used to extend the service life of the rest of the fleetAuditing your system is the first step to actively preventing hacks on your systemsSit back and enjoy a fun, interesting, and informative discussion about the top issues facing our industry and how four agencies are meeting them head on.Next week on the show we have an interview with Faye DiMassimo. When Paul interviewed her, she was leading Chatham Area Transit in Savannah, Georgia, but since then she has a new job with the City of Savannah. Her job still involves connecting people, but has a much bigger and more interesting mandate than transit alone. It's not often we have an interview where we get to talk with someone before and after a career transition. Make sure you tune in for this one!Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:04 Introduction from Tris Hussey, Editor Transit Unplugged01:11 Transit Leader Roundtable at TripSpark Ignite01:51...
Planes, trains, buses, and boats. Andy Lord has it all in London
15-05-2024
Planes, trains, buses, and boats. Andy Lord has it all in London
Transport for London (TfL) covers every transport means possible from the iconic red double-deck buses to The Tube to trains and even ferries. Which means the person in charge of it all has a lot going on at any given moment. Andy Lord, Commissioner for TfL spent over 25 years in aviation before coming to transit in 2019 to run The Tube with then Commissioner Andy Byford. Sitting down with Paul, Andy about his career and the enormity of the job of managing nearly 30,000 people moving millions of people a day.Andy tells Paul how the mix of contracting, direct operation, and concessions keeps everything moving across the entirety of London and beyond.But most of all Andy sees himself as a steward for the future of TfL. You'll hear about his plans to hit zero emissions and keep a system that still has Victorian-era infrastructure up-to-date, safe, and efficient.Next week on the show we have a transit leaders roundtable recorded live at TripSpark Ignite. This episode hits on the biggest issues facing transit today: budgets, the bus manufacturing crisis, hiring enough people, and cyber security.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand Design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing Content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Transit Unplugged Featuring Andy Lord, Commissioner of Transport for London00:11 Introducing Andy Lord: London's Top Transport Official00:27 A Year of Leadership: Andy Lord's Journey and Achievements03:02 Inside TfL's Successes: From Surplus to the Superloop05:16 The Scale of TfL: Operations, Fleet, and Staff07:06 Funding and Structure: How TfL Operates Within London's Government08:38 From Airlines to Underground: Andy Lord's Career Path16:07 Innovations and Challenges: Moving Towards a Zero Emission Fleet18:35 Congestion Charging and ULEZ: London's Approach to Traffic and Emissions23:44 Looking Ahead: Technology, Accessibility, and Learning from Others29:12 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
Celebrating Paul’s Newest Book: The New Future of Public Transportation
08-05-2024
Celebrating Paul’s Newest Book: The New Future of Public Transportation
This week we're celebrating the release of Paul's newest book, The New Future of Public Transportation, which is the sequel to The Future of Public Transportation published early in 2020. To say public transport faced an crisis or inflection point in the past four years is an understatement.In this updated edition, Paul collected essays by 30 transit leaders from around the world covering every major topic facing transit today from workforce to safety, infrastructure to faring. On the show today Paul chats with two of the contributors, Dr. Karen Philbrick, Executive Director of the Mineta Transportation Institute, and Paige Malott, high speed rail researcher with the International Union of Railways about their chapters and their ideas on the future of public transit.We conclude the episode with Paul talking about what's covered in each of the chapters of the book and the people who wrote them. Make sure you listen right to the end of the show so you don't miss it!You can order the book on Amazon now: https://www.amazon.com/dp/1468607618?ref_=cm_sw_r_cp_ud_dp_1B7E4H4QFZVKHANFW7DSNext week we have Andy Lord Commissioner for Transport for London (TfL). TfL is the largest public transport network in the world covering nearly every transport mode possible. It's a huge job and you get to hear not only about this massive system, but how Andy's experience in the aviation industry prepared him for the job.If you have a question for Paul about anything related to public transit, zap him an email at paul.comfort@transitunplugged.com. Paul might even read and answer your question on a future episode of the podcast.If you have a question or comment, email us at info@transitunplugged.com.Transit Unplugged is brought to you by Modaxo and these fine folks:Paul Comfort, host and producerJulie Gates, executive producerTris Hussey, editor and writerTatyana Mechkarova, social mediaFollow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:05 Introducing The New Future of Public Transportation02:29 Diving into Hot Topics with Dr. Karen Philbrick17:38 Exploring High Speed Rail with Paige Malott27:49 About the Book and Contributors27:56 A Comprehensive Overview of Book Contributors29:52 The Future of Public Transportation: A Global Perspective33:31 Zero Emission Vehicles and the Future34:35 Data, AI, and Cybersecurity in Transit35:00 Funding, Faring, and the Fiscal Cliff35:35 Geographic Futures and Global Insights36:12 Coming up next week on Transit Unplugged
Launching Successful Innovations at SEPTA with Emily Yates
01-05-2024
Launching Successful Innovations at SEPTA with Emily Yates
In a previous episode we talked about SEPTA's innovative SCOPE (Safety, Cleaning, Ownership, Partnership, and Engagement) program -- https://transitunplugged.com/transit-unplugged-podcast/how-septa-is-making-a-difference-in-the-lives-of-vulnerable-people/ -- and how it was helping the city's most vulnerable people. This week we get the big picture from the woman at the head of it all.Emily Yates reports right to CEO Leslie Richards and leads a team that's willing to take a risk on something new and if it doesn't pan out, learn from it and move on. Her recent pilot on using AI-powered cameras to detect weapons didn't turn out like people expected. But, Emily and her team have distilled what they've learned and are looking at new ways to accomplish the same goal--keep weapons off the system.Emily's approach to innovation is very human-focused. She thinks about things like; "How do we make transit more welcoming for women and moms? Is there more we can do help our drivers feel physically and emotionally safe? Are we doing the right things to make it easier to take transit instead of a private car?"In the interview Emily talks about programs like:Letting moms keep kids in strollers and not having to unpack shopping carts on busesSolar-powered, e-ink displays at stops to show route updates and next bus informationPrograms to help operator safety and mental healthSEPTA's transition to a zero-emission fleetPlus how she navigates the process of getting buy in for these initiatives inside and outside the agency.Coming up next week we're celebrating the release of Paul's newest book The New Future of Public Transportation with two of the contributors Dr. Karen Philbrick and Paige Malott. You can pick up a copy on Amazon https://a.co/d/dqp2redIf you have a question or comment, email us at info@transitunplugged.com.Transit Unplugged is brought to you by Modaxo and these fine folks:Paul Comfort, host and producerJulie Gates, executive producerTris Hussey, editor and writerTatyana Mechkarova, social mediaFollow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Introduction to Emily Yates and SEPTA Innovations00:22 Driving Innovation at SEPTA: A Deep Dive05:19 Enhancing Rider Experience with Real-Time Data and Accessibility10:35 Navigating the Approval Process for New Initiatives13:21 Focusing on Operator Safety and Well-being17:49 The Future of Transit: Zero Emission Buses and Workforce Development24:10 Coming up next week on Transit Unplugged