Transit Unplugged

Paul Comfort, SVP Modaxo

We share the stories, challenges, and successes of the top transit professionals from around the world. Learn how top transit leaders got to where they are with stories and insights from their careers. Get the inside story about public transit and transit trends from the people who run it. Transit Unplugged is hosted and produced by Paul Comfort and brought to you by Modaxo Learn more at https://transitunplugged.com/ read less
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Episodes

Post-Election Impact Unplugged with SWTA
4d ago
Post-Election Impact Unplugged with SWTA
This episode of Transit Unplugged, brought to you in conjunction with the South West Transit Association (SWTA), tackles a big question after the U.S. election: what does it mean for transit? Rich Sampson, Executive Director of SWTA, and Becca Green, their Legislative Committee Chair and Chief Communications Officer at Rock Region METRO, provide a comprehensive legislative update for listeners. Key topics discussed include:transit's success at the ballot boxthe reauthorization of the Bipartisan Infrastructure Law (IIJA)expected future federal transit fundingregulatory relief effortsRich and Becca give practical strategies for effective advocacy with elected leaders, especially in light of new administration and Congressional dynamics. They emphasize building strong relationships with elected officials and underscore transit as a non-partisan issue benefiting all constituents.Coming up next week we'll have Eileen Collins Turvey talking about her innovative programs in Portland, OR that could save millions of dollars and help people lead healthier lives.00:00 Introduction and Welcome00:25 Legislative Update Overview03:07 Transit Ballot Initiatives Success06:05 Federal Transit Funding and Appropriations13:25 Regulatory Relief and Workforce Development18:00 Vehicle Supply and Cost Issues28:49 Advocacy and Relationship Building36:08 Q&A Session49:02 Coming up next week on Transit UnpluggedTransit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged NewsletterDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
Enhancing the Transit Experience with Stephen Tu: Innovations at LA Metro
13-11-2024
Enhancing the Transit Experience with Stephen Tu: Innovations at LA Metro
For people to want to ride transit, they need to feel safe. And feeling safe is more than just physical safety, it's a perception. A perception based on cleanliness, vandalism, anti-social behaviors, loitering, open drug use, fare jumping; things that create a feeling of disorder on top of actual physical safety.This was a huge problem in LA overall, so they decided to do something about it.On this episode Paul talks with Stephen Tu, the Deputy Executive Officer for Station Experience at LA Metro on how they did it first at one station and are now expanding the changes system-wide. Some of the programs they talk about are:Tap-to-exit program on fare gates Open elevator doors Smart restrooms, Ambient noise in parking garages and classical music in stations Stephen talks about the results and the tremendous difference these efforts have made. The pilot tests were so successful that Stephen is in the process of rolling these tactics across the entire LA Metro subway system. But these tactics are only one side of the issue, Stephen also talks about LA Metro is helping people with reduced fares, community support workers, and other tangible things to address the root causes of these anti-social behaviors.All within the context of planning for the 2028 Olympic Games.Coming up next week we have a special episode brought to by the South West Transit Association (SWTA). We'll bring you the recording from their post-election update and discussion with members broadcast and recorded on November 12.00:00 Creating a better experience at LA Metro Stations00:05 Introduction and background01:59 Welcome Stephen Tu02:33 Overview of the Station Experience Program03:48 Addressing Societal Challenges and Safety05:33 Success Stories and Program Expansion06:35 Innovative Fare Collection: Tap to Exit10:39 Open Elevator Doors Initiative13:21 Smart Restrooms for Riders17:05 Music and Ambient Noise for Better Experience21:04 Conclusion and Future Outlook23:05 Coming up next week on Transit UnpluggedTransit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged NewsletterDisclaimer: The views and opinions expressed in this program are those of the...
Driving Transit Innovations – 5 Global Transit Leaders Share Their Visions of the Future
06-11-2024
Driving Transit Innovations – 5 Global Transit Leaders Share Their Visions of the Future
Join Paul Comfort we kick off Season 8 of Transit Unplugged! This special episode features a live CEO roundtable from the APTA TRANSform and EXPO packed with five of transit's biggest leaders. The panel features:Andy Lord from Transport for LondonDottie Watkins from CapMetro in AustinDwight Ferrell from SMART in DetroitShawn Donaghy from North County Transit DistrictAdam Leishman CEO of Ascendal Group in Hong KongThey discuss their unique transit projects, the impact of the pandemic, the future of AI in transportation, the importance of risk-taking, mentorship in leadership, and the role of transit in the economic development of cities worldwide. Don't miss this compelling--and passionate--discussion on the intersection of technology, society, and the future of public transportation.Next week on the show we have Stephen Tu, Deputy Executive Officer of Station Experience at LA Metro, talking about improving the transit journey for everyone. Improving safety, cleanliness, the perception of safety, and discouraging inappropriate activities starting at a few stations and now expanding across the network.00:00 Introduction and Podcast Anniversary08:43 Andy Lord on London's Transit System12:41 Dottie Watkins on Austin's Transit Expansion15:25 Dwight Ferrell on Detroit's SMARTer Mobility18:01 Shawn Donaghy on Workforce Development in San Diego20:36 Public Transport Success in Hong Kong21:29 Rethinking Urban Planning21:56 King's Cross Transformation23:15 Economic Impact of Transport Infrastructure25:32 Transition from Aviation to Public Transport27:32 Leveraging AI and Technology in Public Transport29:51 Leadership Lessons in Public Transport34:45 Final Thoughts and Industry Appreciation37:21 Coming up next week on Transit UnpluggedTransit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged NewsletterDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
Achieving accessibility – Ron Brooks and Kristen Joyner on how to get us there
30-10-2024
Achieving accessibility – Ron Brooks and Kristen Joyner on how to get us there
Accessibility is an essential and important topic in transit--and one that Transit Unplugged has deep connections to. From Paul's first job in transit to his work at WMATA and Baltimore MTA, he has championed ensuring transit connects everyone to all of life's opportunities. Tris' father was a pioneer in helping veterans in wheelchairs live independently on their own.So when we say, we're committed to accessibility in all its forms--we mean it.But when it comes to accessibility, sometimes people don't know where to start. And this is where our guests this week come in. Ron Brooks and Kristen Joyner talk with Paul about their new book, All Aboard: Conducting Accessible Community Involvement for Public Transit which gives real, practical strategies to improve accessibility in transit, at conferences, in meetings, and the wider world.Ron and Kristen share how sometimes simple things make a tremendous difference in making something accessible, and often with spending little or no money. And how when as we make the world more accessible, we're making the world a better place for all of us.Coming up next week we kick off Season 8 of Transit Unplugged with a special CEO Roundtable recorded live at APTA TRANSform. Make sure you don't miss this episode with guests:Andy Lord Commissioner of Transport for LondonDottie Watkins CEO of CapMetro, AustinDwight A. Ferrell CEO of Suburban Mobility Authority for Regional Transportation, DetroitShawn M. Donaghy CEO North County Transit District, San DiegoAdam Leishman CEO of Ascendal Group, Hong KongAs they talk about the big plans in their systems and some truly inspiring visions of the future.00:00 The Inspiring Journey of Ron Brooks00:38 Introducing 'All Aboard': A Guide to Accessible Transit02:08 The Motivation Behind the Book04:44 Practical Guidance for Transit Agencies06:39 Broadening the Audience for Accessibility10:22 Subscribe to the newsletter11:07 Community outreach13:28 Making Meetings Inclusive for All17:24 The Importance of Comprehensive Engagement20:15 Contributors and Final Thoughts23:20 Coming new week on Transit UnpluggedTransit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged NewsletterDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not...
Transit Unplugged Deep Cuts – Eulois Cleckley
25-10-2024
Transit Unplugged Deep Cuts – Eulois Cleckley
From an interview with Miami-Dade County Department of Transportation and Public Works CEO Eulois Cleckley and Paul Comfort originally aired in February, 2023.Eulois talks with Paul about his vision and approach to leadership with his REPPS model and how it's helped his team perform better and exceed what they thought they could accomplish.Link to original interview: https://transitunplugged.com/transit-unplugged-podcast/stacey-matlen-and-eulois-cleckley/One of his top executives, Schneider St. Preux, was recently on the podcast and cited Eulois' leadership as a critical factor in his career. Listen to that episode here: https://transitunplugged.com/transit-unplugged-podcast/schneider-st-preux/00:00 Introduction to Transit Unplugged Deep Cuts00:44 Meet Eulois Cleckley: Leadership Insights01:02 The Importance of Strong Leadership02:29 Principles of Effective Leadership: The REPPS Acronym02:56 Focusing on Results04:32 Setting High Expectations05:39 Setting High Expectations for Success06:33 Focusing on People: The Key to Leadership08:02 Empowering Staff for Maximum Potential08:46 The Importance of Data-Driven DecisionsTransit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged NewsletterDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
Driven to Succeed: Schneider St. Preux on climbing the transit career ladder
23-10-2024
Driven to Succeed: Schneider St. Preux on climbing the transit career ladder
This week Paul is talking with someone we could call a Transit Unplugged superfan—Schneider St. Preux—who says he's listened to every podcast episode and credits Transit Unplugged with helping him in his upward career trajectory. We're so pleased to be part of Schneiders' career journey. As he says in this interview—listening and engaging in our podcast community, along with hard work, determination, and willingness to invest in himself, has taken Schneider from bus operator to General Superintendent of Bus Operations at Miami-Dade.Schneider is also one of this year's Mass Transit Magazine's 40 Under 40 winners—a fitting acknowledgment of the accomplishments in his career thus far.He also talks about the critical role of practical experience and the value of continuous education—Schneider says education gets you to the door and your hard work gets you through it.Highlighting both the challenges and triumphs, Schneider offers valuable insights and advice for aspiring transit professionals, emphasizing self-belief, goal-setting, and the importance of investing in people. Paul and Schneider also talk about the importance of training new leaders, especially those who have been "doers" in what true leadership really means.Coming up next week, we focus on a topic close to the hearts of everyone at Transit Unplugged—accessibility. Paul talks with Ron Brooks and Kristen Joyner about their new book which serves as and both a guidebook and inspiration for how to make transit, and the wider world, more accessible for everyone.00:00 Introduction: A Unique Fan Story00:42 Crazy Work Stories: The L from Hell04:24 Meet Schneider St. Preux: A Rising Star in Transit05:19 Career Journey: From Bus Operator to Superintendent09:13 Catch Transit Unplugged TV on YouTube10:09 Spending a year at Broward County Transit12:44 The Importance of Education and Self-Investment14:33 Leadership Insights: From Frontline to Management18:00 Future of Public Transportation: Challenges and Innovations18:00 Advice for Aspiring Transit Leaders19:27 Conclusion: Bright Future Ahead19:40 Coming up next week on Transit Unplugged
From the Eye of the Storm: A Transit Unplugged Special Episode
16-10-2024
From the Eye of the Storm: A Transit Unplugged Special Episode
The back-to-back hurricanes that swept through the Southeastern U.S. brought unimaginable destruction to the region. Many places are far from recovered, with tens of thousands of people still without power in some areas.But behind the scenes, transportation networks need to keep running. People need to be evacuated to safety. Supplies have to get through. Emergency workers need to get to where they are needed.This week we pull back the curtain with a special episode focused on how our transportation networks prepare for and recover from disasters like Hurricanes Helene and Milton. On this special episode of Transit Unplugged, host Paul Comfort connected with six transportation leaders in Florida about the preparations, their Emergency Operations Centers, and what happens now to recover.We hear from:Brad Miller, CEO of Pinellas Suncoast Transit AuthorityCoree Cuff Lonergan, CEO of Broward County Transit (BCT)Dave Dech, Executive Director of the South Florida Regional Transportation Authority/Tri-RailIvan Maldonado, Executive Director of Palm TranTiffany Homler Hawkins, CEO of Central Florida Regional Transportation Authority (LYNX)Greg Slater, CEO/Executive Director of the Tampa Hillsborough Expressway AuthorityThis is a unique episode that only Transit Unplugged can bring you! Make sure you tune in and share with your transit colleagues.Next week on the show, we have Mass Transit Magazine 40 Under 40 winner Schneider St. Preux talking about his 12 year transit career trajectory from bus operator to General Superintendent of Bus Operations for the Miami-Dade County Department of Transportation and Public Works. Schneider tells Paul what it took to build his career and his advice for other up and coming leaders in the industry.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Introduction to the Eye of the Storm00:45 Brad Miller: Riding Out the Storm01:17 Coree Cuff Lonergan: Tornadoes and Transit01:33 Ivan Moldanado: Coordination and Preparation01:54 Tiffany Homler Hawkins: Orlando's Response02:22 Dave Dech: TriRail's Role in the Crisis02:44 Greg Slater: Road Networks and Disaster Management03:43Brad Miller: Firsthand Hurricane Experience11:03 Brad Miller: Evacuation and Recovery Efforts21:19 Dave Dech: TriRail's Hurricane Preparedness32:11 Coree Cuff Lonergan on Broward County's Hurricane Response36:03 Ivan Maldonado Discusses PalmTran's...
Rolling Through Rural Minnesota: Arrowhead Transit Connects Communities Together
09-10-2024
Rolling Through Rural Minnesota: Arrowhead Transit Connects Communities Together
This week on Transit Unplugged, host Paul Comfort interviews Brandon Nurmi, Director of Arrowhead Transit in Minnesota. Paul and Brandon discuss the unique challenges of operating a public transportation system across a vast, sparsely populated rural area. Brandon shares his journey in the transit sector, the geographical and logistical hurdles his team faces, the role of volunteer-driven programs, and the technological advancements aiding rural transit systems.As Arrowhead Transit celebrates its 50th anniversary, Brandon highlights how essential public transit is in rural areas for accessing jobs, healthcare, and reducing social isolation. Tune in to learn about the vital role of rural transit in community development and the collaborations that bolster these efforts.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Introduction to Rural Public Transportation00:57 Challenges of Rural Transit Systems01:23 Interview with Brandon Nurmi: Director of Arrowhead Transit02:39 Celebrating 50 Years of Arrowhead Transit03:25 Geographical and Operational Challenges06:11 The Role of Technology and Volunteer Programs09:17 Funding and Community Development12:59 Social Connectivity and Partnerships14:37 Future Expansion Plans16:00 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
Reimagining Paratransit: TNC Collaboration
02-10-2024
Reimagining Paratransit: TNC Collaboration
In this episode of Transit Unplugged, host Paul Comfort chats with paratransit thought leaders:Andre Colaiace from LA Access ServicesChris Pangilinan from New York MTAEileen Collins Turvey from Portland's TriMetThey dive into how Transportation Network Companies (TNCs) are shaking up paratransit, making everything smoother for riders and more affordable for agencies. We get a rundown of their systems, highlighting how they're tackling daily challenges and boosting efficiency. Sponsored by Uber Transit, this episode also looks at how public-private partnerships are changing the game for public transportation. It’s a deep dive into the practical steps being taken to improve and modernize paratransit services. Uber recently published Transit Horizons 2.0: The Mobility Evolution. This industry perspective paper explores how public-private partnerships have and can enhance public transportation. It’s available for download at uber.com/transithorizons.Coming up next week we talk about the essential role transit plays in rural communities. Our guest is Brandon Nurmi, Director of Arrowhead Transit in Eastern Minnesota. We often forget that in many rural communities there are few alternatives to transit. There aren't many TNCs and often people have to travel long distances for things like doctors and school. Thanks to transit, and a legion of volunteer drivers, people in rural areas can get where they need to go.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Uber Paratransit with intro00:53 Evolution of Paratransit Services01:11 Meet the Leaders of Paratransit Systems03:34 Discussion with Chris Pangilinan - New York City04:01 Discussion with Andre Colaiace - Los Angeles05:16 Discussion with Eileen Collins Turvey - Portland06:43 Challenges and Innovations in Paratransit07:41 Utilizing TNCs and Taxis for Paratransit13:46 Technology Integration in Paratransit18:31 Future of Paratransit Services22:39 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property...
Getting Boston’s Transit Down to a T: Conversation with MBTA’s COO Ryan Coholan
25-09-2024
Getting Boston’s Transit Down to a T: Conversation with MBTA’s COO Ryan Coholan
On this episode of Transit Unplugged, host Paul Comfort sits down with Ryan Coholan, the Chief Operating Officer of the Massachusetts Bay Transportation Authority (MBTA or The T) in Boston.Ever heard of a COO who drives his own train to work? Ryan is one of a few (only?) COOs who has kept up his Locomotive Engineer's License and regularly drives the train from his home in the suburbs into Boston. Ryan likes to stay connected with the work he's responsible for, not to mention when the COO calls and says there's an issue on a stretch of track, it gets fixed.With nearly 30 years of transit experience, Ryan talks about running one of America's largest transit systems and shares stories of MBTA's recent wins, like ending speed restrictions on rail lines, introducing contactless fares, and even getting chatbot support. Paul and Ryan also dive into some serious business – like getting agreements in place with all their labor unions for the first time in 15 years.Paul and Ryan wrap up their conversation with some electrifying news (literally) about The T's move towards battery electric trains. Ryan's got big plans to make it all happen and leveraging as much existing infrastructure as possible. This is a ride you won't want to miss!Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Introduction and Guest Introduction01:24 Ryan's Journey to Work02:22 Overview of MBTA and Its Unique Structure06:51 Role and Responsibilities of the COO09:25 Financial Health and Strategic Investments12:22 Speed Restrictions and Infrastructure Improvements20:05 Innovations in Customer Experience23:38 Labor Agreements and Workforce Relations25:23 Commuter Rail Developments and Electrification30:45 Conclusion and Vision for the Future31:57 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or...
Expanding Your Reach: Leveraging TNCs in Transit
18-09-2024
Expanding Your Reach: Leveraging TNCs in Transit
This week we bring you a special episode sponsored by Uber Transit. Across the U.S., Transportation Network Companies (TNCs) are filling important gaps in transit networks. From giving rides to late night shift workers to helping elderly and disabled riders access the world around them, TNCs make sure "transit deserts" aren't "mobility deserts."Recently, Paul sat down with Bonnie Epstein of Pinellas Suncoast Transit Authority (PSTA), Carlos Cruz-Casas of Miami-Dade County Department of Transportation and Public Works, and Robert Betts from Marin Transit to talk about the different ways TNCs, have not only transformed their transit networks, but their communities as well. PSTA was the first agency in the U.S. to work with Uber Transit to help late night shift workers get to and from work when regular transit wasn't running.Since its start in 2016, PSTA has helped thousands of people get to work, break into the workforce, and grow their careers. Now this model is being used in Miami-Dade to re-connect riders with the larger transit system after their system reorganization, and in Marin County on-demand transit is letting their aging population age in place and still stay active in their community.This episode is sponsored by Uber Transit, who recently published Transit Horizons 2.0: The Mobility Evolution. This industry perspective paper explores how public-private partnerships have and can enhance public transportation. It’s available for download at uber.com/transithorizons.Coming up next week we learn about all the improvements being made in Boston by the Massachusetts Bay Transportation Authority in an interview with MBTA COO Ryan Coholan.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Expanding Your Reach: Leveraging TNCs in Transit01:07 Episode Overview and Sponsorship01:57 Guest Introductions04:36 Marin Transit: Catch A Ride Program05:38 PSTA: TD Late Shift Program08:24 Miami-Dade: Better Bus Network Solutions11:32 Discussion on Transit Innovations17:21 Marin County17:21 Personal Stories and Impact24:32 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be...
Connecting London: Philip Gerhardt Discusses TFL’s Transit Solutions
11-09-2024
Connecting London: Philip Gerhardt Discusses TFL’s Transit Solutions
In this episode of Transit Unplugged, Paul talks with Philip Gerhardt, the Head of Bus Performance at Transport for London (TfL). Philip talks about what it's like keeping the over 650 bus routes moving smoothly at one of the world's largest public transport networks.And Philip doesn't just have to worry about the iconic double-decker red buses, he needs to make sure all bus routes--including the express routes around London--connect with all the other modes from The Tube and light rail to the Elizabeth Line and ferries. Paul and Philip talk about the details of bus performance and how TfL works with its private operator partners to deliver world-class bus service. Philip also reflects on his career journey and the passion behind TFL's iconic red buses (like many of us he fell into his transit career).Coming up next week on the show, we have a special episode we've done in conjunction with Uber Transit. Paul will be talking with Bonnie Epstein of PSTA, Carlos Cruz Casas of Miami Dade County, and Robert Betts of Marin County, talking about how TNCs like Uber have helped them expand their service offerings with micro transit that help shift workers, the disabled, and the elderly.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Welcome to Transit Unplugged00:41 Meet Philip Gerhart: Head of Bus Performance at TfL01:35 The Role of TfL's Bus Operators02:04 Ensuring Reliability and Efficiency03:09 The Importance of London's Bus Network05:48 Night Bus Network and Women's Safety06:25 The Iconic Red Double Decker Buses08:16 Adapting to Passenger Needs11:48 Phil's Journey in the Transport Industry19:00 The Superloop: London's Express Bus Network23:25 Success Stories and Future Plans25:49 Conclusion and Farewell26:03 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in...
Resolving the Bus Manufacturing Crisis: Challenges, Changes, and the Path Ahead
04-09-2024
Resolving the Bus Manufacturing Crisis: Challenges, Changes, and the Path Ahead
The bus manufacturing crisis has been looming for years as more and more OEMs dropped out. But the final straw was when Proterra filed for bankruptcy protection and REV Group said it was closing its ENC facility to focus on the Canadian market. In the blink of an eye the U.S. was down to two major bus manufacturers: GILLIG and New Flyer. This put the entire public transit industry into crisis mode. Delivery times for new buses went from 12-18 months to 18-24 months--and longer.How did we get this point?It's not an easy answer, but a combination of contract terms, the pandemic, supply chain issues, and the transition to zero-emissions buses all factored in. But this week Paul dives into it with former FTA Administrator and Managing Partner at Cardinal Infrastructure Sherry Little, along with Jennifer McNeill (Vice President of Public Sector Sales and Marketing) and Stephanie Laubenstein (Director of Sales and Business Development) from New Flyer.They talk about all the causes and how the industry came together to find real, tangible solutions that will help the OEM bus industry get back on its feet and come back stronger for the future.Coming up next week on Transit Unplugged we have Philip Gerhardt head of Transport for London's Head Bus Performance to talk with Paul about optimizing the over 650 bus routes across London that serve millions of riders each day.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Resolving the Bus Manufacturing Crisis: Challenges, Changes, and the Path Ahead00:05 Paul buying his first bus and an intro to the episode03:09 Introduction and Guest Welcome03:41 Current State of the Bus Manufacturing Industry04:41 Challenges and Advocacy Efforts06:59 Legislative and Policy Changes11:09 Impact of the Pandemic on Bus Manufacturing14:13 Recovery and Future Outlook15:34 Customization and Standardization in Bus Manufacturing25:45 Transition to Zero Emission Buses31:21 Conclusion and Final Thoughts34:48 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any...
Exploring Vienna’s Multi-Modal Transit System with CEO Alexandra Reinagl
28-08-2024
Exploring Vienna’s Multi-Modal Transit System with CEO Alexandra Reinagl
Join Paul Comfort as he takes you behind the scenes of Vienna's renowned public transit system, Wiener Linien. Discover the secrets behind the network, from seamless mobility chains to their innovative climate ticket. CEO Alexandra Reinagl shares insights on the city's strong commitment to public transport, decarbonizing the bus fleet, and the collaborative efforts in urban planning that make Vienna the world's most livable city. Enjoy a virtual tour of Vienna's transit infrastructure, cultural highlights, and future mobility visions in this captivating episode.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Welcome to Transit Unplugged00:38 Exploring Vienna's Transit System02:12 Interview with CEO Alexandra Reinagl02:42 Vienna's Commitment to Public Transport04:07 Innovative Mobility Solutions04:43 Annual Pass and Climate Ticket07:07 Construction and Communication Strategies10:14 Wiener Linien's Organizational Structure16:35 Decarbonizing the Bus Fleet18:47 Vision for the Future of Mobility20:48 Conclusion and Farewell20:56 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
Miami’s First-in-the-Nation All-Electric Transit Operations Center with Eulois Cleckley and Angel Andre Chavarria
21-08-2024
Miami’s First-in-the-Nation All-Electric Transit Operations Center with Eulois Cleckley and Angel Andre Chavarria
Miami's First-in-the-Nation All-Electric Transit Operations Center with Eulois Cleckley and Angel Andre ChavarriaAround the world agencies are switching to low or no carbon buses and with that change comes an even bigger challenge: infrastructure. Battery electric, hydrogen fuel cell, even CNG buses, all require new and different refueling/recharging systems, different maintenance set ups, and sometimes even completely different spaces.This week you'll get to hear about a bus garage that is the first-of-its-kind in the U.S, a state-of-the-are facility designed to house, charge, and repair 100, 60 foot battery electric articulated buses. These buses will be a core part of a new 20 mile, all electric Bus Rapid Transit (BRT) line in Miami.Eulois Cleckley, CEO of Miami-Dade Dept. of Public Works and Transportation gives host Paul Comfort all the details why this facility is crucial for fast-growing Miami and then WSP SVP Angel Andre Chavarria tell us how they overcame huge challenges in planning and construction to make it possible and break ground.Next week on the show we head to Austria to learn all about Vienna's amazing multi-modal transit system with Wiener Linien CEO Alexandra Rienagl.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter0:00 Miami's First-in-the-Nation All-Electric Transit Operations Center with Eulois Cleckley and Angel Andre Chavarria00:04 Introduction from host Paul Comfort00:21 Miami Dade's New Transit Operations Center00:51 Meet the Guests: Eulois Cleckley and Angel Andre Chavarria02:19 Innovative Features of the New Facility04:33 Groundbreaking Ceremony and Construction Details08:04 Funding this massive and critical project09:43 Challenging construction, innovative solutions16:08 Additional Support and Community Benefits18:43 Future of Miami's Public Transportation22:28 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
Fairbanks Transit: Harnessing Extreme Weather for Extreme Innovation
14-08-2024
Fairbanks Transit: Harnessing Extreme Weather for Extreme Innovation
In this episode of Transit Unplugged, host Paul Comfort continues his Alaska adventure with Fairbanks, as part of his California and Alaska series. Paul starts with sharing his 12-hour train journey from Anchorage to Fairbanks through Denali National Park--which was nearly cancelled because of wildfires!In Fairbanks, he chats with Fairbanks transit leaders Michelle Denton, Corey DiRutigliano, and Dey Johnson about the unique challenges of running a transit system in Fairbanks' extreme weather conditions.Together with Paul, explore the history of Fairbanks, the impact of its discontinuous permafrost tundra on infrastructure, and the exciting new improvements with a brand-new transit facility. Tune in for a blend of history, adventure, and insights into making transit work in one of America's most fascinating and rugged landscapes.Coming up next week we head to the opposite corner of the U.S. and Miami! We're going to highlight the new Miami-Dade electric bus depot with Eulois Cleckley and Angel Andre Chavarria and how this first-in-the-nation project is going to put Miami at the forefront of battery electric transit.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Fairbanks Transit: Harnessing Extreme Weather for Extreme Innovation00:26 Journey Through Alaska: From Anchorage to Fairbanks01:56 Exploring Fairbanks: History and Modern Day06:14 Fairbanks' Unique Environment and Challenges11:07 Fairbanks Transit System: Innovations and Operations19:27 Future of Fairbanks Transit and Final Thoughts21:48 Coming up next week on Transit Unplugged
Anchorage: Transit on the edge of the wilderness
07-08-2024
Anchorage: Transit on the edge of the wilderness
Imagine running a transit system where moose crossing the road in town is just your average day. Where winters are long, dark and cold, but summer is hot and has 22 hours of daylight.That's transit in Alaska.In this first of two episodes from Alaska, Paul Comfort takes us to Anchorage. This week you'll hear from Jamie Acton, Executive Director of Public Transportation, and Bart Rudolph, Transit Planning & Communications Manager for the Municipality of Anchorage talking about the system and what it's like to be Alaskans.Paul delves into what makes Anchorage's transit system unique, and the challenges they face with lowering emissions and alternative fuel sources. They also discuss Anchorage's active lifestyle, the U-Pass program for employers, and the communal spirit of Alaskans. Paul shares his reflections on the remarkable natural beauty and historic significance of Alaska, providing listeners with a gritty, on-the-scene experience.Next week, we'll bring you part 2 from Fairbanks, the most Northern large city in the U.S., where the temperatures go from -60F in the winter to +95F in the summer.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter0:00 Anchorage: Transit on the edge of the wilderness00:05 Introduction to Transit Unplugged01:24 Road Trip Series Overview02:13 Personal Reflections on Alaska03:37 History of Alaska: Seward's Folly05:12 Anchorage Transit Insights09:39 Challenges and Innovations in Anchorage Transit13:06 Unique Aspects of Living in Alaska18:02 Conclusion and Next Episode Preview18:53 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
Inside Sacramento’s transit system: TOD Initiatives and Safety Innovations with CEO Henry Li
31-07-2024
Inside Sacramento’s transit system: TOD Initiatives and Safety Innovations with CEO Henry Li
Get ready for a packed episode as we welcome Henry Li, CEO of the Sacramento Regional Transit District (SacRT), to the show. Henry takes us behind the scenes of SacRT, sharing insights into the major initiatives currently shaping the future of transit in the region like students ride free program and transit oriented development (TOD).We'll dive into how transit-oriented development is transforming Sacramento, the innovative approaches SacRT is taking to ensure rider safety, and the challenges and successes they faced along the way.Henry's impressive career in the transit industry brings a wealth of knowledge to our discussion. From his start in Atlanta at MARTA to leading one of the nation's most dynamic transit systems, Henry's journey is nothing short of inspiring.Coming up next week we start a two-part series from Paul's trip to Alaska. First up is Alaska's largest city, Anchorage, where you're never more than 15 minutes from wilderness and the transit system is built for outdoor adventure.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter0:00 Inside Sacramento's transit system: TOD Initiatives and Safety Innovations with CEO Henry Li00:13 Road Trip to Sacramento and Alaska00:40 Sacramento Heatwave and SacRT Introduction01:04 Interview with Henry Li: Challenges and Achievements05:40 Innovative Safety and Security Measures10:17 Systematic Project Management at SacRT15:10 Transit Oriented Development Initiatives17:55 Transition to Zero Emissions19:52 Henry Li's Career Highlights and Community Impact22:25 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
SMART Moves: Dwight Ferrell on Public Transit Innovations in Detroit
17-07-2024
SMART Moves: Dwight Ferrell on Public Transit Innovations in Detroit
In this episode of Transit Unplugged, host Paul Comfort interviews Dwight Ferrell, General Manager of SMART (Suburban Mobility Authority for Regional Transportation) in Southeastern Michigan. Dwight shares lessons from his lengthy career in public transportation, from a bus operator in Dallas to leading multiple transit agencies across the U.S. The discussion covers SMART's innovative service for the NFL draft in Detroit, how to do the same thing for other events, addressing the changing face of ridership, and bus operator staffing challenges.Dwight delves into lessons in leadership, the future of transit technology, and adapting services to meet the evolving needs of younger generations. The episode also highlights SMART's efforts to improve employee engagement and attract a diverse workforce. Which is already reaping rewards with the fewest number of operative vacancies in years.Coming up next week, we have a feed drop from an appearance Paul made on another podcast. This time it's METRO Magazine's METRspectives hosted by Executive Editor Alex Roman. Paul is joined as a guest by Davey Kim, SVP/Principal, National Transportation Policy and Multimodal Strategy, at WSP USA. In this interview Alex, Paul, and Davey talk about several hot transit topics including federal funding for transit and weaning ourselves off gas taxes as we drive fewer and fewer fossil fuel vehicles.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter0:00 Dwight Ferrell00:05 Introduction and welcome to Transit Unplugged01:32 NFL Draft and Shuttle Service02:25 Challenges and Solutions in Transit04:52 Technology and Future Plans06:37 Generational Shifts and Public Transit09:56 Leadership and Industry Insights11:55 Employee Engagement and HR Initiatives14:41 Concluding Thoughts and Farewell21:08 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from