In this enlightening episode of our podcast, we sit down with Berni Williams, a distinguished figure in the insurance industry and the driving force behind Berni Williams Insurance. With a rich family legacy spanning over 55 years in the Fredericton, New Brunswick community, Berni shares her journey from witnessing her grandfather's humble beginnings selling insurance from the back of his car to her current role in leading the family business into the future. Throughout the episode, Berni delves into the evolution of insurance products and services, the nuanced differences between agency and brokerage models, and the paramount importance of personalized service in an ever-changing industry landscape. She also explores the potential impacts of artificial intelligence on insurance, all while emphasizing the irreplaceable value of human connection. Join us as Berni offers her profound insights into the challenges, changes, and the enduring significance of community and personal touch in the insurance sector.
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