The Family Business Voice

Tharawat Magazine

More than half of all businesses globally are family-owned or operated. They are cornerstones of prosperity; their contributions to job creation and global GDP are crucial. Their stories, a source of inspiration for entrepreneurs everywhere, deserve to be told. The Family Business Voice provides the podcast for family business owners, experts and entrepreneurs to share their successes and challenges with a global audience. read less

<strong>How can family enterprises grow their philanthropic impact?</strong>
04-05-2023
How can family enterprises grow their philanthropic impact?
Traditionally, family enterprises focused their philanthropic efforts in the communities close to their operations, where they could generate the greatest impact. Today, there’s an abundance of worthy global causes all competing for their attention. To maximise their impact, families need to align on the issues important to them while also addressing the challenges of harmonising and orchestrating philanthropic strategies in a fast-changing world. On this episode, Dr Malgorzata Smulowitz, Research Fellow, and Dr Peter Vogel, Professor of Family Business and Entrepreneurship at the IMD Global Family Business Center, discuss the findings in their study, “Navigating your family’s philanthropic future across generations”, and how it suggests a real need for families to transform, organise, and codify their philanthropic activities in a rapidly changing world. - Considered a soft topic by many, secondary to the running of a company, philanthropy often emerges as a challenge for families, especially when philanthropic activities are an integral part of the family system. The emotion that drives charitable efforts makes uniting families around a common cause complex. - The innovative and entrepreneurial spirit that drives the business activities of family firms can complement their philanthropic efforts, generating new opportunities and maximising the scale of their resources. - Communication is key if families are going to align their philanthropic goals. The engagement itself can also be rewarding for family members, reshaping individual perceptions and testing rivalries. For next generation family members, finding a supporter respected within the family is often an important first step to initiating meaningful change in the family’s philanthropy program. Listen and Subscribe on Spotify, Apple Podcasts, Google Podcasts, Stitcher, TuneIn, Amazon and YouTube. View the IMD study, “Navigating your family’s philanthropic future across generations”.
<strong>What does it take to scale the family business?</strong>
20-04-2023
What does it take to scale the family business?
On this episode of The Family Business Voice, Ryan Margolin talks about the entrepreneurial path that led him to become CEO of Professional Hair Labs, a global leader in cosmetic bonding. Growing up with business-owning parents helped influence Ryan’s pursuit of personal and professional development, which continued after relaunching his father’s business and shaped the strategies he used to expand it. Ryan discusses the process that led him to alter the trajectory of the business and the lessons learned along the way by its family of stakeholders. Ryan also talks about how following his core principles informed his approach to leadership and why that is still so important to him. -Failing is as much a part of the entrepreneurial experience as succeeding. Often moving forward means examining failures from different perspectives, and empathy is the key to understanding those diverse points of view. -Ego can act as a barrier to greater growth as an entrepreneur. Realising you need help to achieve your goals, especially as those goals shift upward, is an important step to taking your business to the next level. -For many people, the business journey is reflected in direct relation and proportion to the effort they’re willing to put into figuring it out. The difference between finding the right direction and staying lost is sometimes simply a failure of commitment. Listen and Subscribe on Spotify, Apple Podcasts, Google Podcasts, Stitcher, TuneIn, Amazon and YouTube.
How can family enterprises redefine success with each generation?
07-02-2023
How can family enterprises redefine success with each generation?
On this episode of the Family Business Voice, author, consultant, and business coach Jonathan Goldhill speaks about the unique emotional and psychological hurdles many next-generation business owners confront. Jonathan and Ramia also discuss the importance of redefining how success is measured for the next-gen leaders of family enterprises, and the paradox they face when attempting to introduce disruption to long-standing business models that covet stability in pursuit of longevity. -Many next-gens feel the burden associated with believing they are not worthy enough compared to previous generations, which can result in a form of “imposter syndrome”. But the unique circumstances that contributed to the success of earlier generations must be taken into account. Next-gen business leaders must realise that contexts change and redefine what constitutes success for them using their own metrics. -Where previous generations were driven by a hunger to survive, next-gens need to find their own motivation, such as increasing profitability, bettering processes, improving culture or introducing transformative technology. -Creating a “sticky” environment that encourages employees to stay with the business is potentially critical for business successors, but next-gen’s should also realise that some changeover is healthy. There is a Darwinian process for every business in transition. It may be difficult, but not everyone is well suited to continue on a company’s journey when new leadership takes the reins. Listen and Subscribe on Spotify, Apple Podcasts, Google Podcasts, Stitcher, TuneIn, Amazon and YouTube.
How can families grow, manage, and safeguard their long-term wealth?
20-01-2023
How can families grow, manage, and safeguard their long-term wealth?
On this episode of The Family Business Voice, François de Visscher talks about the important shift in mindset that can help families grow, manage, and safeguard their long-term wealth. Francois and Ramia also discuss the core values and other intangibles that families should consider when defining their wealth, how family members can support the transition from business owners to wealth owners, and the psychological impediments that get in the way. François de Visscher is the founder of de Visscher Advisors, one of the world’s leading independent financial consulting firms for family businesses owners. He’s also the Co-founder of FODIS, which specialises in direct investing for family offices. Read the full article here. -Families should take a ‘portfolio view’ of their wealth using a green, yellow, and red labelling system identifying activities that should continue, change, or halt, given current market or economic conditions. -The assets in a portfolio should work toward the goal of stability, growth, or agility depending on the opportunities a family wishes to leverage or the uncertainty it hopes to sidestep. -Risk is an important consideration when families are determining a course of action, but avoiding risk altogether can leave families just as exposed — stuck in traditional models that will inevitably become obsolete. Instead, families should stay close to their core competencies when approaching risk, fully understanding why it’s necessary and how it will lead to advancement. Listen and Subscribe on Spotify, Apple Podcasts, Google Podcasts, Stitcher, TuneIn, Amazon and YouTube.
How does a lifetime of work become a legacy?
14-12-2022
How does a lifetime of work become a legacy?
On this episode of the Family Business Voice, Nike Anani discusses her new book, Lifetime to Legacy, and how it can help business families navigate succession. Nike and Ramia explore the importance of relational values to family business continuity and discuss techniques that founders and next-gens can use to facilitate the transfer process. - Founders typically focus on the technical and legal side of transition, but building bridges and relationships within their organisation is just as important in preparing the next generation. - Different cultures perceive the family structure within their unique and sometimes rigid context. Next-gens, exposed to Western ideas of independence and autonomy through school or travel, can clash with incumbent generations when they return home. Working through these complexities takes understanding and engagement from both sides. - Data suggests that most unsuccessful family business transfers are due to a lack of trust and communication, not through failed strategy or technical planning. Next-gen members looking to bridge the generational divide should start small with open discussions that include siblings and other family members. First-gen members can take a similar approach, speaking with their spouses about the kind of legacy they wish to leave. The most compelling legacies revolve around the collective family and not any single individual. Listen and Subscribe on Spotify, Apple Podcasts, Google Podcasts, Stitcher, TuneIn, Amazon and YouTube.
What is it like to be the spouse of a family business owner?
05-12-2022
What is it like to be the spouse of a family business owner?
On this episode of The Family Business Voice, Sara Stern discusses her new work, Married to the Family Business: a Handbook for Spouses of Family Business Owners. Sara Stern is a speaker, author and consultant who decided to write a handbook for spouses of family business owners because of the apparent vacuum of resources out there for them. Though they might not sit on the board or hold an operational role in the business, spouses are at the centre of it all. They are often influential in decisions and are subject to some unique stressors because of the ambiguity of their roles.  - Spouses often get caught in triangles as the go-between for people that wish to talk to their partners, which is almost always a bad idea as it conflates family relationships with business relationships. Maintain strong boundaries to keep these areas separate. - It's best for partners to provide support without taking sides. Try "That sounds hard. What would be an ideal outcome?" rather than "That sounds hard. Your sister is really difficult." - Spouses need to understand their 'why' and have firm boundaries around what they're willing to do. At the same time, they need to understand their partner's 'why' and decide what that means for their relationship. For example, is a call every night at dinner acceptable? If it isn't, those expectations need to be voiced and respected. Listen and Subscribe on Spotify, Apple Podcasts, Google Podcasts, Stitcher, TuneIn, Amazon and YouTube.
What Enables Family Entrepreneurship Over Generations?
27-06-2022
What Enables Family Entrepreneurship Over Generations?
In this episode of The Family Business Voice, Tom McGinness and Andrea Calabró discuss the findings from KPMG Private Enterprise and the STEP Project Global Consortium's Annual Report, which surveyed 2,439 CEOs and other leaders from top family businesses across 70 countries and territories. Using this extensive data set, the report outlines three success factors that underpin multigenerational family success around the world. Tom McGinness is the Global Leader of Family Business for KPMG Private Enterprise and an Experienced Senior Partner at KPMG. Andrea Calabró is the Global Academic Director, STEP Project Global Consortium. - The entrepreneurial orientation of upcoming leaders — a quality that allows them to take calculated risks that benefit the growth and innovation of the business — is a learned behaviour that can be developed by letting next-gens use small amounts of family capital to explore their entrepreneurial instincts from a young age. - Unlike their non-family peers, family enterprises also measure their success through their socio-emotional wealth. This factor, which speaks to the intangible assets, including relationships, that an organisation holds, enables better decision-making and holistic, long-term strategising. - With such strong ties to the organisation, family business members tend to exhibit motivational and transformational styles of leadership, which, coupled with their entrepreneurial orientation and emphasis on socio-emotional wealth, can contribute to better performance. Read KPMG Private Enterprise and STEP Project Global Consortium's Annual Report "The Regenerative Power of Family Businesses" here. Listen and Subscribe on Spotify, Apple Podcasts, Google Podcasts, Stitcher, TuneIn, Amazon and YouTube.
How Different is the Next Generation of the Family Enterprise?
19-05-2022
How Different is the Next Generation of the Family Enterprise?
On this episode of The Family Business Voice, we speak to Neus Feliu, Partner at Lansberg Gersick Advisors, about her work on the Family Enterprise Global Survey on Generational Perspectives. This important study indicates 'stress' areas that family businesses might want to focus on, while also breaking down stereotypes about generational perspectives in family enterprises. Next-gens and current leaders might not be as different as we may think, although there are some important distinctions that are worth paying attention to. Read the full survey here. - Younger generations often think that senior generations don’t have the dynamism to undertake the change necessary to move forward, and trying to avoid conflict both generations avoid the subject, which can set this misconception in stone.  - Next-gens and their elders often disagree on the skills necessary to lead, which is significant because families must find common ground if they are to provide a structured road map to develop next-gens within the organisation. - Interestingly, both generations are generally in alignment when it comes to sustainability. - The survey shows that men and women have different priorities within the business. Women are generally more interested in sustainability and family, while being less aspirational about executive positions, which belies the fact that there still exists a level of discrimination that must be dealt with before family business can truly grow as equitable organisations. Listen and Subscribe on Spotify, Apple Podcasts, Google Podcasts, Stitcher, TuneIn, Amazon and YouTube.
What can we Learn from the World's 500 Largest Family Businesses?
11-03-2022
What can we Learn from the World's 500 Largest Family Businesses?
More than half of all companies globally are family owned or operated, contributing to 70% of the world's GDP and accounting for 65% of jobs. And of these family businesses, the 500 largest represent the third-largest global economic contribution and employ more than 24 million people worldwide. On this episode of the Family Business Voice, Helena Robertsson, EY’s Global Family Enterprise and Family Office Leader, discusses findings and insights from the EY 2021 Family Business Index, which illustrates the importance of the 500 largest family businesses for the global economy. Key Takeaways The world’s 500 largest family businesses have shown a remarkable degree of resilience during the pandemic, weathering the storm admirably. Due to lockdowns and travel bans, many families had a chance to spend more time together, giving them an opportunity to sit down and discuss sensitive but critical matters such as succession.There is an opportunity to engage with the next generation through next-gen programmes and education, which is key to helping younger family members ascend to leadership and board positions, as well as encouraging diversity.Family businesses benefit from investment in people, such as philanthropic efforts. The wellbeing of not just employees but also the wider community can strengthen a family business’s position in the market, so they should strive to keep people at the centre of their business model. Listen and Subscribe on Spotify, Apple Podcasts, Google Podcasts, Stitcher, TuneIn and YouTube.
How is this 2nd Generation Family Legacy Changing the Malaysian Security Industry?
11-02-2022
How is this 2nd Generation Family Legacy Changing the Malaysian Security Industry?
On this episode of the Family Business Voice, Saliza Abdullah, Managing Director and CEO of BG Capital Holdings, talks about her journey at the forefront of the Malaysian security industry, what she sees as the key ingredients for a family firm’s longevity, and what the future might hold for BG Capital Holdings. See the full interactive article here. - For Saliza Abdullah, the Managing Director and CEO of BG Capital Holdings, the continued success of her family’s business is only one part of her mission. With the help of technology, she's advancing the cause of women in her industry and ushering in a new kind of democratised security — achievements that are just as impactful as her family's extraordinary legacy. - In working well with her mother, the delineation between business and family roles was critical. Mother and daughter could have a heated discussion at work, leave it there and then go home for a family dinner together. They wouldn't pick up the work discussion until the next day. - In her work at BG Capital Holdings, as well as her role as vice-president of the association that governs the security industry in Malaysia, Saliza has overseen a dramatic rise in gender diversity in her industry. According to Saliza, there has been significant buy-in to the idea that gender diversity and inclusion hold the keys to sustainability in the long run. Listen and Subscribe on Spotify, Apple Podcasts, Google Podcasts, Stitcher, TuneIn and YouTube.