Window Treatments for Profit with LuAnn Nigara

Today With LuAnn Nigara: Welcome to Window Treatments for Profit! Today, I’m diving into the vital elements of building a high-performing team, drawing insights from Patrick Lencioni’s The Five Dysfunctions of a Team. We’ll explore the importance of trust, the role of healthy conflict, accountability, and focusing on collective results. If you’ve ever felt like your team just isn’t “gelling,” this episode is for you! Plus, I’ll share details about my upcoming workshop that will help you kick off the new year with a clear, strategic plan. Let’s transform your team dynamics together! A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design LuAnn Nigara’s Books! The Making of A Well-Designed Business: The Workshop

Today With Amanda Smith: Hi, welcome to Window Treatments for Profit! In this episode, we’re sitting down with Amanda Smith, a leader in the window treatment industry and co-founder of Seamless Workroom. From her start as a teacher to becoming a sought-after partner for interior designers, Amanda’s story is a testament to the power of systems, efficiency, and a commitment to quality. More About Amanda Smith Like many others in this business, I did not start out as a fabricator of window treatments. I attended college at the University of North Carolina at Charlotte earning a bachelor’s degree in Middle Grades Education. After teaching English and Social Studies for seven years, I attended graduate school earning a master’s degree in library science at the University of North Carolina at Greensboro and worked as a high school media specialist for three years until my twin boys were born in 1998. At which time I became a stay-at-home Mom. When my boys turned three, I knew I wanted to work but did not want to return to teaching full time. While visiting a friend one afternoon, I noticed she had new window treatments in her family room. It was an “ah ha” moment. I thought, “If I can make cocktail dresses, I can surely learn to make window treatments!” I come from a family that sews. My mother, an accomplished sewer and quilter, taught me the art at age 12. My father owned a successful auto upholstery business for 25 years. Both of my grandmothers and all of my aunts sewed. With my family’s support, I set up a small workroom in an extra bedroom and completed my first job in July 2001. What started out as a small, retail business has grown into a full-service to the trade workroom offering fabrication of panels, valances, roman shades, bedding and decorative accessories as well as several lines of fabrics, hardware, shutters, blinds, roller shades, solar shades, and natural woven shades for those associated with the interior design industry. In July 2017 I, along with Rose Mary LeBlanc, launched a second business. Seamless Workroom is a workroom management system which helps to improve efficiency and productivity within the workroom for fabricators and designers in the industry. Connect with Amanda Smith Sew Unordinary Website Instagram Facebook LinkedIn Seamless Workroom Website Instagram Facebook Email Cheryl Luckett’s Instagram! A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Cheryl Luckett’s Instagram! Sign up for LuAnn University! Other Shows: AWDB #397: Power Talk Friday: Where Are They Now?: Cheryl Luckett: Dwell By Cheryl AWDB #291: Cheryl Luckett – From Side Hustle to Full Time Interior Design

Today With Theresa Harmon: Join me in this inspiring episode as I chat with Theresa Harmon, the current president of the Richmond, Virginia WCAA chapter. Theresa shares her journey in the window covering industry and emphasizes the importance of discovering your "why." With a background in graphic design and a passion for creating, she discusses the challenges and joys of running her own business, from problem-solving design dilemmas to connecting with clients. We also dive into the supportive community of the WCAA and how collaboration enriches our industry. Tune in for insights that can inspire your own creative journey! More About Theresa Harmon A lifelong creative, Theresa Harmon’s first professional fabrication job involved making soft furnishings for a bed-and-breakfast in Jonesborough, TN in 2006. She was hooked, but unable to fully realize her workroom dream until 2018 when she opened All the Trimmings Shop. She fabricates window treatments and pillows, but loves making custom cushions most of all. Theresa has a BFA in Communication Arts & Design from Virginia Commonwealth University. She taught for Husqvarna Viking 2017-2019, won a Jill Robson Memorial Scholarship in 2020, and most recently was one of the instructors at the Custom Workroom Conference in Warwick, RI. She is currently the president of the Richmond Chapter of WCAA. Connect with Theresa Harmon Website Instagram A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design LuAnn University – Registration Open! Exciting Windows! Panel: Ask Me Anything - Why I Joined, Why I Stay - December 12th Other Shows: WTFP #291: Linda Woodard: From Interior Designer to Window Treatment Specialist, and WCAA Eastern Massachusetts President WTFP #296: Lisa Jones: Full Circle from Struggling Business Owner to Atlanta Chapter WCAA President

Today With Brandon Barton: Welcome to Window Treatments for Profit for another Bound by Business episode hosted by Jessica Harling. In today’s episode, Jessica interviews Brandon Barton of K to Z Window Coverings based in Louisiana. Brandon is a a 25-year veteran of the window treatments industry who took over the family business from his grandparents—and currently works closely with his brother and his wife. He’s here to share the lessons he’s learned from working with family, overcoming challenges, and carrying on the legacy passed down to him. More About Brandon Barton K to Z Window Coverings is Louisiana-based company owned and operated by Brandon Barton, who was introduced into the window treatments industry by his grandparents. In 1998, Brandon opened his own business to service the Greater Baton Rouge area with custom window coverings, custom blinds, draperies, Plantation shutters, and interior window shades. Today, K to Z Window Coverings is an in-home company; Brandon brings all samples and products directly to YOU in the comfort of your own home. This not only provides you with convenience and a stress free environment, but it also allows you to visualize the sample in your own space! Connect with Brandon Barton Website Instagram More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram  Facebook  What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Exciting Windows! Panel: Ask Me Anything - Why I Joined, Why I Stay - December 12th

Today With Lisa Jones: Welcome to Window Treatments for Profit. Today, I am excited to welcome Lisa Jones, owner of Lisa Jones Interiors and president of the Atlanta chapter of the WCAA.  Lisa started her business 25 years ago, but at her 17th she reached a breaking point—she decided either she was going to close up shop or make a big shift in her business. After joining the WCAA and listening to A Well Designed Business along with other industry podcasts, Lisa discovered how to transform her business and how to generate true profits. Today, she’s sharing how she got there and why the support along the way made all the difference in the world. More About Lisa Jones Lisa Jones is the owner of Lisa Jones Interiors, Inc., a custom soft furnishings workroom serving both retail clients as well as interior designers. She’s also a certified Window Treatment Specialist. Lisa started this business 25 years ago back in 1999 when she decided to leave her job as a legal assistant to be a stay-at-home mom for her girls. Lisa operates her business out of a studio on their small farm just south of Dalton, GA, serving clients mainly in the North Atlanta, Northwest Georgia and southeastern Tennessee area. Lisa was one of the 2022 recipients of the Jill Robson Memorial Scholarship for a workroom. She is also the recipient of multiple Vision Awards for both window treatment design and fabrication as well as slipcovers. In 2023, she had the honor of being the first person ever awarded the Workroom Professional certification from Workroom Tech. Lisa is a member of Exciting Windows, and this is Lisa’s 3rd year as the current president of the Atlanta Chapter of WCAA. Connect with Lisa Jones Website Facebook Instagram Houzz LinkedIn Pinterest A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design FREE Exciting Windows! “Ask Me” Zoom Event More Info on the WCAA! BADG & Cooper Hewitt Event Info & Link to Reserve Tickets! Other Shows: AWDB #1014 Power Talk Friday: Michele Williams: Mastery of Your Finances AWDB #719: Peter Lang, Kimberly Merlitti, and Michele Williams: Financial Prep for Year-End- The Must Do’s AWDB #424: Power Talk Friday: Re-Visiting Michele Williams’ Tips for Time Management AWDB #395: Power Talk Friday: Michele Williams: Financial Health Checklist for Your Interior Design Business AWDB #180: Power Talk Friday: Michele Williams Talks About Profit First and Why it Matters to You AWDB #137: Michele Williams- Scarlet Thread Consulting- Actionable Tips for Time Management WTFP #1 Tracie Bresnahan: Three Pillars for Success: Having Systems, Knowing Your Numbers and Delivering Quality. WTFP #22 Ceil DiGuglielmo: Accepting Fear as My Constant Companion WTFP #7 Jennifer Looney: How to Re-Establish Your Window Treatment Business in a New Location

Today With LuAnn Nigara: Hi, welcome! In this episode of Window Treatments for Profit, I dive into the concept of "slow down to go fast." As the year wraps up and we prepare for a new one, it's the perfect time to strategize and strengthen our businesses. Drawing insights from industry leaders like Kate O'Hara and Rick Baker, I discuss essential strategies for creating efficient processes, establishing routines, and defining your vision, whether you have a small team or are looking to scale. Join me as we explore how taking the time to refine your operations now can lead to faster growth and success in 2025! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Find LuAnn's Books Here! Kravet Workspace in Basking Ridge, New Jersey BADG & Cooper Hewitt Event Info & Link to Reserve Tickets!

Today With LuAnn Nigara: Hi! Welcome to Window Treatments for Profit. Today, we’re talking about the art and strategy of effective marketing through compelling lead magnets and persuasive follow-up email sequences. What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Find LuAnn's Books Here! Managing for Profit Workshop - SD Nov 11th & ND Nov 12th Kravet Workspace in Basking Ridge, New Jersey BADG & Cooper Hewitt Event Info & Link to Reserve Tickets! Other Shows Mentioned AWDB #556 Kae Whitaker: #BLM Grace For Lack Of Understanding, Grace for Anger AWDB #274: Power Talk Friday: Kae Whitaker- Part 2 of Email Marketing for your Interior Design Firm AWDB 259: Kae Whitaker – Get New Clients with the Right Email Sequence AWDB 466: Power Talk Friday: Nicole Heymer: You’ve Defined Your Brand…Now What? AWDB 317: Nicole Heymer: 6 Keys to Planning A Website That Makes Things Happen AWDB 125: Nicole Heymer- How To Brand Your Business. Yes, again! Do not miss this one!!! WTFP #167: Nicole Heymer: How to Find and Highlight Why Someone Should Buy From You WTFP #140: Nicole Heymer: Demystifying SEO for Window Treatment Businesses

Today With LuAnn Nigara: In today’s WTFP episode, I’m diving into one of the toughest yet most rewarding skills for any leader—navigating hard conversations. Conflict with clients, vendors, or team members is inevitable, but how we handle these moments can make all the difference in our business relationships and reputation. From setting boundaries to keeping calm under pressure, I’m sharing the methods I’ve honed over the years for turning tough situations into opportunities for growth. These are tools I wish I’d known from day one, and I hope they’ll help you on your journey too. What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Other Shows Mentioned Bound By Business Collection WTFP #271: What Would Lu Do?: The 8 Steps to Successful Negotiations Using the D.I.A.L.O.G.U.E. Framework AWDB #222: Power Talk Friday: Lee Cockerell- Customer Service the Disney Way

Today With Wilma and Tamara Kulyk: Today with Wilma and Tamara Kulyk of Sensational Seams, we explore how this mother-daughter team has built a thriving window treatment business in Ontario since 1986. They share how they balance Wilma's technical expertise with Tamara's innovative design approach to create unique projects for their clients, and discuss creative marketing initiatives like their 'Seams to Me' newsletter and Thankful Pumpkins tradition. The Kulyks offer valuable insights about working in a family business, emphasizing the importance of letting the next generation bring fresh ideas while maintaining core values. Their story demonstrates how embracing both tradition and innovation can create a business that truly connects with clients while supporting multiple families. More About Wilma and Tamara Kulyk Wilma Kulyk: My Passion is to always create something unique. I love the opportunity and challenge to find a “Sensational Solution” for your space. I take pride in paying great attention to detail and am committed to providing quality products and personal customer service. Tamara Govier: I love what I do because I get to make a new friend every day white creating a space reflective of their taste personality. I enjoy the new automated systems, and how they seamlessly integrate into our everyday lifestyle. I am passionate about finding the perfect fabric to add a splash of color and tastefully express your character throughout your home. Connect with Wilma and Tamara Kulyk Website Facebook Instagram More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram  Facebook  What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Managing for Profit Workshop - SD Nov 11th & ND Nov 12th Visit our page for more information on our Free Zoom Event, on Dec 12th Other Shows Mentioned WTFP #25 Rick Baker: Preserving Your Values as You Grow Your Window Treatment Business WTFP #179 Wilma Kulyk: Unlocking Loyalty: Using Thank You Cards to Build Stronger Client Connections

Today With Linda Woodard: Welcome to Window Treatments for Profit. It’s no secret that I am a big believer in organizations like the WCAA, Exciting Windows, IDS—places where you can form the relationships that become gamechangers for your business, whether it’s through lessons and advice, client referrals, vendor connections—whatever it is. Relationships are everything.  My guest today, Linda Woodard, understands that all too well. When she transitioned from designer to window treatment professional, she turned to the WCAA for guidance—and now 13 years later, she’s the President of the Northeast chapter. Today, she shares insights about the WCAA and how to make the most out of it, along with lessons she’s learned in the industry and how she’s navigated her business. More About Linda Woodard After years in the corporate world, Linda Woodard had a pivotal moment that led her to reassess her life’s direction. Feeling a profound desire to channel her creative energies, she decided to take a leap of faith, leaving behind the stability and security of her corporate marketing and sales career to start a new journey into the world of design. Linda’s career in design began by apprenticing with one of the area’s foremost window treatment experts where she developed skills, learned nuances of the industry, and began developing a loyal client base. In 2011, fueled by vision and unwavering determination, she established Linda’s Decors. The early days of countless hours and hard work paid off as her newfound vocation attracted clients seeking her unique blend of innovation, practicality, and creativity. Over the years, Linda’s portfolio has flourished, boasting an impressive array of thousands of residential and commercial projects. From high-end waterfront estates to cozy family cottages, each space bears the mark of her meticulous attention to detail and commitment to excellence.   Linda believes that each window tells a story and her mission is to craft treatments that reflect the personality of not only the space but the people who inhabit it. Remaining at the industry forefront, Linda actively participates in seminars, conferences, and events. She is the current President of the Window Covering Association of America’s Northeast chapter, the nation’s largest and longest established trade group for dealers, designers, and workrooms. Holding credentials as both a Certified Window Fashion Professional and a Certified Interior Designer, Linda continues to win acclaim for her extraordinary service, which not only saves her clients time, money, and stress, but also enhances the value of their lives and homes. Connect with Linda Woodard Website Facebook Instagram LinkedIn Houzz Pinterest A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design FREE Exciting Windows! “Ask Me” Zoom Event More Info on the WCAA! Other Shows: #43 Peggy Morgans: How Do I Get My Business Ready to Sell?

Today With Jamie Friedlander and Natalie Lockwood: In this exciting episode of Window Treatments for Profit, Jessica Harling dives deep into the world of family business with Jamie Friedlander and Natalie Lockwood, the next generation at Innovative Openings. They’ll share their unique insights on how they’re navigating the challenges of succession planning and maintaining their family legacy in the window covering industry. Don't miss this inspiring conversation filled with valuable lessons and heartfelt stories! More About Jamie Friedlander and Natalie Lockwood Rick Pease and Dave Friedlander founded Innovative Openings in Boulder, Colorado in 1980. The business was incorporated in 1984 and has grown to include both a retail division, Innovative Openings, and a wholesale manufacturing division, Insolroll. Connect with Jamie Friedlander and Natalie Lockwood Innovative Openings Insolroll Innovative Openings Facebook Insolroll Facebook More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram  Facebook  What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Amber De La Garza’s VIP Business Planning Event in Las Vegas, November 2nd and 3rd, 2024 LuAnn University begins January 31st, 2025 and registration will be open soon Other Shows Mentioned WTFP 255: Tim Yurek: The Critical Difference Between Exit Strategy and Succession Strategy WTFP #227: Rebecca Munster: The Art of Effective Organizational Development AWDB #803: Power Talk Friday: Amber De La Garza: Productivity is Personal – How to Create Systems that Will Work for You!

Today With LuAnn Nigara: In this week’s episode of Window Treatments for Profit, we’re talking about Exceptional Customer Service and its direct link to profitability. Whether you're a seasoned pro or just getting started, there's always room to level up your customer experience, and in this episode, I share three proven strategies to do just that! Key 1: Understand Your Customer’s True Needs Key 2: Resolve Problems Quickly and Build Loyalty Key 3: Personalize Every Interaction—Order Milestone Updates & Custom Care Tips From real-world stories in my own business to actionable tips you can implement right away, this episode is packed with insights that will help you build stronger, more profitable relationships with your clients. Plus, you’ll learn small, thoughtful touches like proactive order updates and personalized care instructions that can make a lasting impact. Ready to elevate your customer service and boost your bottom line? Listen to this episode and discover how exceptional service can transform your business! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design

Today With Mark & Laura Perel: Hi, welcome to Window Treatments For Profit! Today we’ll talk about how a family argument led to the creation of a thriving business and their journey from struggling storefront to successful entrepreneurs. Mark and Laura share their unique insights on marketing, the impact of COVID-19 on their business, and the importance of adaptability in the industry. Don’t miss this inspiring chat filled with laughs, lessons, and real-life stories from the world of window treatments! More About Mark & Laura Perel We are a family owned-and-operated custom window treatment company, dressing windows throughout Long Island since 2011. We specialize in designs that match all interior styles, from traditional to modern. It is the goal of our window treatments store to provide all our customers with superior customer service and the most stylish and innovative window fashions on the market. We are proud to carry an extensive collection of window treatments that can cater to every taste and budget. We carry window shutters and roller shades, along with vertical and horizontal blinds. We can also provide you with custom-designed draperies and valances. Visit our Suffolk County showroom to see our working window treatment displays up-close. Connect with Mark & Laura Perel Website YouTube Facebook Instagram More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram  Facebook  What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Exciting Windows! CEO Conference Other Shows Mentioned #282: Bound By Business: Like Mother, Like Son. Debbie Hall and Trent Hall #285 Bound By Business: Sibling Success Story – John DeLuca and Agata Olivieri

Today on Window Treatments for Profit Hi! Welcome to Window Treatments for Profit! Today we’re diving into the incredible opportunities that conferences and industry events present for window treatment professionals. Whether you’re looking to network, discover the latest trends, or level up your business, these gatherings are essential for growth. Join me as I share insights from my experiences at upcoming events and why stepping out of your comfort zone can lead to amazing breakthroughs in your career. Let’s get started! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: Sun Shading Expo 2024 - Link to Register & remember to use our code: SSENA24LUANN (free admission for your network) WCAA - RSVP by using this link and filling out the form: https://form.jotform.com/242335119839057 Exciting Windows! CEO Conference Interior Design Society Annual Conference Managing For Profit Free Workshop

Today With Julie Murphy: Welcome to this episode of "Window Treatments for Profit"! Today, I’m thrilled to have Julie Murphy with me. We dive into her journey from running a one-person workroom to purchasing a larger business—Designer Draperies of Boston. Julie shares her insights on navigating the complexities of buying a business, the importance of client relationships, and the lessons learned along the way. Whether you're considering expanding your own business or just curious about the behind-the-scenes of our industry, this conversation is packed with valuable takeaways. Let’s get started! More About Julie Murphy I began my foray into the art of window treatment fabrication as the sole proprietor of a home-based business. It was only natural that my passion fed a desire to expand capacity to meet the needs of my growing clientele. With the merger of two successful businesses and the right team of skilled and experienced professionals, I could offer more interior designers a longer list of custom made fabrication products and services without cutting out what I value the most: Quality, Collaboration, and Exemplary Customer Service. Connect with Julie Murphy Website Facebook Instagram A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Metrique Solutions Register for the IFDA NY event WCAA Window Works Lunch and Learn Other Shows: WTFP #4: Roger Magalhaes: Choosing To Be a Professional Window Treatment Installer AWDB #1014: Power Talk Friday: Michele Williams: Mastery of Your Finances

Today With John DeLuca and Agata Olivieri: In this episode of the Bound by Business series, host Jessica Harling chats with Agata Olivieri and John DeLuca of Maple Drapery and Carpet. With over 50 years of family business history, they share how they transformed their parents' 1972 startup into a successful window treatment empire in Concord, Canada. Agata and John discuss defining their roles, achieving work-life balance, and managing family dynamics in business. They offer insights on building a diverse team, leadership transitions, and maintaining family values in a professional environment. This conversation is filled with valuable lessons for family businesses and entrepreneurs in the window treatment industry and beyond. More About John DeLuca and Agata Olivieri Maple Drapery & Carpet is a family-owned business specializing in high-quality, custom window treatments and flooring solutions. With a commitment to craftsmanship and personalized service, they offer a wide range of drapery, blinds, and carpets tailored to each client’s unique style and needs. Their experienced team works closely with customers from consultation to installation, ensuring a seamless experience that transforms living spaces with elegance and functionality. Maple Drapery & Carpet prides itself on blending artistic design with meticulous attention to detail. John Di Luca is the dedicated owner and head of sales at Maple Drapery & Carpet. With a background in electronic engineering, John chose to join the family business, where his passion for design and commitment to quality have flourished. His attention to detail and ability to foresee issues with challenging windows are key assets that drive the company’s success. John’s technical expertise, combined with his hands-on approach, ensures that the production of every project is executed with precision. Agata Olivieri is the business management lead and designer sales expert at Maple Drapery & Carpet. With a dual background in business and design, Agata brings a unique blend of strategic insight and creative flair to the company. Her ability to manage operations efficiently while building strong relationships with designers has been instrumental in the business’s growth. Agata loves to sketch out design treatments for clients, helping them visualize the final results and ensuring that every project reflects their personal style and needs. Connect with John DeLuca and Agata Olivieri Website Facebook Instagram More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram  Facebook  What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Exciting Windows! CEO Conference Sun Shading Expo 2024 (You can redeem our VIP code SSENA24LUANN when registering to get a FREE Show Floor registration) Other Shows Mentioned WTFP #282: Bound By Business: Like Mother, Like Son. Debbie Hall and Trent Hall WTFP #280: Bound By Business: Sisters in Business. Lindsay and Heather Madonia

Today With Melanie Zaelich: Hi! Welcome to Window Treatments For Profit! I'm thrilled to have Melanie Zaelich joining me today. Melanie really struck a chord with me - she shared that her interior design company has been consistently donating a percentage of its profits to four different charities over the past 8 years. This is something I've wished I could do myself, but have struggled to figure out how to make it happen. I'm so excited that Melanie is going to share her story and provide some tangible ideas on how to identify causes that are personally meaningful and incorporate charitable giving into a business. Let's dive right in and learn from Melanie's inspiring journey! More About Melanie Zaelich Melanie Zaelich is an accomplished, award winning interior designer, known for her down-to-earth approach and creativity. As the only interior with a consult-based, à la carte business model in the Twin Cities, Melanie is transforming the way people experience interior design. Connect with Melanie Zaelich Website Instagram A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Other Shows: AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design AWDB #362: Breegan Jane: Interior Designer, Podcaster, Entrepreneur AWDB #967: Breegan Jane: The Gift of Transitioning, Turning Risks into Success AWDB #174: Power Talk Friday- Fred Berns- Own Your “Only” Word & Tips to Discover Yours

Today With Mimi Harling and Susette Kubiak: In this episode of the Bound by Business series, guest-host Jessica Harling sits down with her mother, Mimi Harling, and business partner Susette Kubiak of Drapery Connection. With over 80 years of family business history, these powerhouse women share their insights on navigating the complexities of a multi-generational enterprise. From defining clear roles to fostering open communication, Mimi and Susette have built a truly successful partnership, evident in the longevity of their window treatment business. Hear valuable advice on maintaining healthy family dynamics in a business setting, the importance of staying in your "lane," and how to build a strong team culture. This episode offers an intimate look into a thriving family business and provides lessons applicable to entrepreneurs throughout the industry. More About Mimi Harling and Susette Kubiak Mimi Harling: With 38 years in the window covering industry and believes “Clients want their home to be unique and different from their friends and family”. Professional: Graduate Robert Morris College, Exciting Windows Trained Consultant. Studies and Certifications: Certified Professional, Shutters and Drapery Design, Motorization, and Color Consultant. Susette Kubiak: With 35 years in the window covering industry and believes “Good design is combining beauty, function and comfort and your custom window treatment will play an important role of a successful room design”. Professional: Member of American Society of Interior Designers (ASID), College of DuPage, WCP Studies and Certifications: NCIDQ Certified, Furniture, accessories, lightning, space planning, CUstom Drapery, Wallpaper, Motorization, and Color Consulting. Connect with Mimi Harling and Susette Kubiak Website Facebook Instagram TikTok More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram  Facebook  LinkedIn What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Exciting Windows! CEO Conference Sun Shading Expo 2024 (You can redeem our VIP code SSENA24LUANN when registering to get a FREE Show Floor registration) Other Shows Mentioned WTFP #269: Bound by Business: Working With the In-Laws

Today With Debbie Hall and Trent Hall: Hi! In this episode of Window Treatments for Profit, Jessica Harling is back with the Bound by Business series. This week, Jessica sits down with Debbie and Trent Hall, a mother-son duo from Designer Draperies, a full-service custom window treatment and soft goods design firm. Listen in as Debbie and Trent discuss with Jessica their core values of leading with respect, kindness, and having a two-way street with trust. They even bring Jessica to tears at one point with their sweetness. More About Debbie Hall and Trent Hall Nearly thirty years ago, Debbie Hall established Designer Draperies, with a focus on delivering unmatched commitment and fostering enduring client connections. With a diverse background spanning formal textile education, tenure in the garment sector, and extensive experiences across Europe and Asia, she possesses a rich history and deep industry expertise. This wide-ranging journey has enabled Debbie to seamlessly couple her years of experience with profound insights into colors, fabrics, and various materials, culminating in the creation of exceptional, bespoke window treatments, custom bedding, and accessories. Debbie acquired a business in 2022, Window Alternatives LTD, expanding her reach beyond the residential market and delivering high quality window treatments to commercial businesses. With the creation of this business came new challenges that required Debbie to employ an innovative approach as she continued to explore this new corner of the market. In early 2022, Trent, Debbie’s middle son, formally joined the business, providing a fresh perspective and helping hand as Debbie continued down the next leg of her journey. Trent graduated from Rutgers-Camden University in 2020 with a degree in marketing. Having grown up in and around the business, Trent brought an intimate knowledge of the business and fresh perspective to bear. Upon graduating college amidst the COVID-19 pandemic, Trent has continued to play an integral role in helping to grow and scale the business alongside his mother, Debbie. Connect with Debbie Hall and Trent Hall Designer Draperies Window Alternatives Facebook Instagram More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram  Facebook  LinkedIn What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Join us for our free Pre CEO Conference Zoom open house! Other Shows Mentioned WTFP #269: Bound by Business: Working With the In-Laws WTFP #272: Bound by Business: Working With a Parent or Child

Today on Window Treatments for Profit Hi! Welcome to Window Treatments For Profit! As a window treatment professional, it's easy to get caught up in the day-to-day busyness of running your business - sales, installations, customer service, and more. But are you truly taking the time to step back and lead your company strategically as the CEO? Today, we’ll dive into the critical importance of regular business reviews, goal-setting, and financial management. I’ll share the top reasons window treatment pros avoid these "CEO duties" (hint: it's not just about being "too busy"). Also, I’ll provide a solution - a special free Zoom preview of Exciting Windows' exclusive CEO Conference coming up in September 2024. What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned: Join us for our free Pre CEO Conference Zoom open house! Other Shows Mentioned: #278: What Would Lu Do?: Mid Year Review, Reflections and Actions for a Profitable Business #280: Bound By Business: Sisters in Business. Lindsay and Heather Madonia #277: Bound by Business: Fathers and Daughters #275: Bound by Business: Bloomin’ Blinds, Working with Your Brothers #272: Bound by Business: Working With a Parent or Child #269: Bound by Business: Working With the In-Laws