How a Chinese Phone Maker Did Something Apple Couldn’t: Build an EV

Chinese tech giant Xiaomi, known for making gadgets like air purifiers and smartphones, used its knowledge of electronics and consumer preferences to build a car. WSJ reporter Sha Hua tells host Zoe Thomas how the company pulled it off. Plus, companies make all sorts of mistakes with their consumer chatbots. We’ll find out what some businesses are doing to address the most annoying ones.  Sign up for the WSJ's free Technology newsletter.  Learn more about your ad choices. Visit megaphone.fm/adchoices