CITOC Connect

In this episode, we explore the essential steps to creating a robust cybersecurity implementation plan.  Learn how to protect your business from cyber threats by assessing your current security, setting clear goals, implementing controls, and more.  Tune in for expert insights to strengthen your cybersecurity framework! Read more: https://citoc.com/cyber-security-implementation-plan/  Connect with us: Website: https://citoc.com/  Facebook: https://www.facebook.com/ManagedIT.Services.Houston Twitter: https://twitter.com/citoc_inc  LinkedIn: https://www.linkedin.com/company/citoc/  YouTube: http://www.youtube.com/@Citoc-Houston-IT-Consultants  John Hougen on LinkedIn: https://www.linkedin.com/in/john-hougen-75b65624/  David Grooms on LinkedIn: https://www.linkedin.com/in/david-grooms/

In this episode, we explore the key challenges businesses face during cloud migration—like data security, compatibility, and cost management.  Learn how to overcome these hurdles and ensure a smooth transition to the cloud.  Tune in for expert strategies to unlock the full potential of cloud solutions for your business! Read more: https://citoc.com/cloud-migration-challenges/  Connect with us: Website: https://citoc.com/  Facebook: https://www.facebook.com/ManagedIT.Services.Houston Twitter: https://twitter.com/citoc_inc  LinkedIn: https://www.linkedin.com/company/citoc/  YouTube: http://www.youtube.com/@Citoc-Houston-IT-Consultants  John Hougen on LinkedIn: https://www.linkedin.com/in/john-hougen-75b65624/  David Grooms on LinkedIn: https://www.linkedin.com/in/david-grooms/

In this episode, we explore why network security is essential for protecting your business from costly cyberattacks and ensuring compliance with industry regulations. Learn about key strategies like firewalls, encryption, and security audits to keep your digital assets safe. Tune in for practical tips on safeguarding your network! Read more: https://citoc.com/why-is-network-security-important/ Connect with us: Website: https://citoc.com/  Facebook: https://www.facebook.com/ManagedIT.Services.Housto Twitter: https://twitter.com/citoc_inc  LinkedIn: https://www.linkedin.com/company/citoc/  YouTube: http://www.youtube.com/@Citoc-Houston-IT-Consultants  John Hougen on LinkedIn: https://www.linkedin.com/in/john-hougen-75b65624/  David Grooms on LinkedIn: https://www.linkedin.com/in/david-grooms/

Discover the key benefits of IT outsourcing and how it can transform your business. In this podcast, we explore cost efficiency, access to top-notch expertise, enhanced focus on core functions, improved risk management, and scalability. Hear from David Grooms, Vice President and General Manager of CITOC, Inc., on how strategic IT outsourcing empowers businesses. Learn how to avoid common pitfalls and make the most of outsourced IT solutions. Tune in to get all the insights and add us to your Spotify playlist! Full article: https://citoc.com/benefits-and-risks-of-IT-outsourcing/ Connect with us: Website: https://citoc.com/ Facebook: https://www.facebook.com/ManagedIT.Services.Houston Twitter: https://twitter.com/citoc_inc LinkedIn: https://www.linkedin.com/company/citoc/ YouTube: http://www.youtube.com/@Citoc-Houston-IT-Consultants John Hougen on LinkedIn: https://www.linkedin.com/in/john-hougen-75b65624/ David Grooms on LinkedIn: https://www.linkedin.com/in/david-grooms/

In this episode, we dive into the critical network security vulnerabilities that businesses must be aware of. With cyberattacks costing an average of $200,000 per incident, understanding these vulnerabilities is crucial. Join us as we summarize the top 10 threats, from software flaws to social engineering attacks, and provide insights on how to protect your business. Stay informed and secure your network by learning how to recognize and approach these vulnerabilities. Read more: https://citoc.com/network-security-threats-and-vulnerabilIties/ Connect with us: Website: https://citoc.com/ Facebook: https://www.facebook.com/ManagedIT.Services.Houston Twitter: https://twitter.com/citoc_inc LinkedIn: https://www.linkedin.com/company/citoc/ YouTube: http://www.youtube.com/@Citoc-Houston-IT-Consultants David Grooms on LinkedIn: https://www.linkedin.com/in/david-grooms/

In this essential guide for small business owners, we uncover the intricacies of IT support pricing and how it impacts your business. Discover the average cost of IT support services, and the factors influencing these costs, including service models and payment structures. Learn about the real cost of downtime and the value of strategic IT support. This episode offers a deep dive into making informed decisions for your IT needs, ensuring you get the most out of your technology investment. It’s a must-listen for businesses looking to navigate the digital landscape efficiently and economically. Join us as we explore how to optimize your IT spending and safeguard your digital infrastructure. Read more: https://citoc.com/cost-of-it-support-for-small-business/ Connect with us: Website: https://citoc.com/ Facebook: https://www.facebook.com/ManagedIT.Services.Houston Twitter: https://twitter.com/citoc_inc LinkedIn: https://www.linkedin.com/company/citoc/ YouTube: https://www.youtube.com/channel/UCK5mfv705Jz99gSxAqLjP0Q John Hougen on LinkedIn: https://www.linkedin.com/in/john-hougen-75b65624/

Dive into the intricacies of IT support tiers as we unravel the traditional model of technical support and introduce CITOC’s groundbreaking approach. Learn about the four tiers of IT support, from self-service solutions to in-depth, expert assistance, and discover how CITOC is transforming the landscape with a focus on rapid response and resolution. This episode is a must-listen for anyone navigating the complexities of IT support, seeking a partner that prioritizes efficiency and effectiveness. Join us as we explore IT support tiers and how CITOC’s unique strategy ensures every issue receives the attention it deserves, regardless of its complexity. Read more: https://citoc.com/what-is-the-difference-between-it-support-tiers/ Connect with us: Website: https://citoc.com/ Facebook: https://www.facebook.com/ManagedIT.Services.Houston Twitter: https://twitter.com/citoc_inc LinkedIn: https://www.linkedin.com/company/citoc/ YouTube: https://www.youtube.com/channel/UCK5mfv705Jz99gSxAqLjP0Q John Hougen on LinkedIn: https://www.linkedin.com/in/john-hougen-75b65624

Dive into the art of IT support with our latest episode. You’ll gain valuable insights into tackling one of the most critical challenges in the tech world: knowing how to handle support tickets effectively. Discover strategies to streamline your IT support, enhance customer satisfaction, and boost operational efficiency. Learn about ticket tracking, categorization, prioritization, and communication techniques that can transform your IT support system. Join us as we explore practical tips and the latest trends to help you master the skill of handling support tickets efficiently. This episode is perfect for IT professionals and business leaders seeking to elevate their support processes. Read more: https://citoc.com/how-to-handle-it-support-tickets/ Connect with us: Website: https://citoc.com/ Facebook: https://www.facebook.com/ManagedIT.Services.Houston Twitter: https://twitter.com/citoc_inc LinkedIn: https://www.linkedin.com/company/citoc/ YouTube: https://www.youtube.com/channel/UCK5mfv705Jz99gSxAqLjP0Q John Hougen on LinkedIn: https://www.linkedin.com/in/john-hougen-75b65624/

Discover how remote IT support can benefit your business in our latest episode. We delve into the critical benefits that remote IT support offers to modern businesses, addressing cost efficiency, scalability, round-the-clock availability, enhanced expertise, and more. We also discuss the vital role IT support plays in today’s digital landscape, highlighting why it’s not just a convenience, but a necessity for business growth and security. Join us to explore how these innovative solutions can be the cornerstone of your business success. Don't miss the opportunity to gain valuable insights and practical tips to elevate your business strategy. Read more: https://citoc.com/benefits-of-remote-it-support/ Connect with us: Website: https://citoc.com/ Facebook: https://www.facebook.com/ManagedIT.Services.Houston Twitter: https://twitter.com/citoc_inc LinkedIn: https://www.linkedin.com/company/citoc/ YouTube: https://www.youtube.com/channel/UCK5mfv705Jz99gSxAqLjP0Q John Hougen on LinkedIn: https://www.linkedin.com/in/john-hougen-75b65624/

Dive into the world of Houston's top tech companies with CITOC Connect. Explore how Air Liquide, Aspen Technology, BMC Software, Cognite, and Cybersoft Technologies leverage IT for unparalleled success.  Discover the transformative power of technology in business with insights from industry experts. Article:⁠ https://citoc.com/top-houston-tech-companies/  ⁠⁠⁠https://citoc.com/⁠⁠⁠    ⁠⁠⁠https://www.linkedin.com/company/citoc/ ⁠⁠⁠   ⁠⁠⁠https://twitter.com/citoc_inc

Tune into CITOC Connect for an essential guide on choosing the right Managed IT Services Provider.  Discover a comprehensive checklist and key questions that will help you navigate this crucial decision. Learn from CITOC's expertise on how to find a provider that aligns with your business's strategic goals and growth. Connect with us: Full Article: https://citoc.com/how-to-choose-managed-it-services-provider-checklist/  ⁠⁠https://citoc.com/⁠⁠   ⁠⁠https://www.linkedin.com/company/citoc/⁠⁠   ⁠⁠https://twitter.com/citoc_inc

Join us on CITOC Connect as we explore the seven most common IT challenges businesses face today.  From network security to data recovery plans, we delve into expert solutions to keep your operations secure and efficient.  Tune in for valuable insights and learn why proactive IT management is a necessity in today's digital era. Connect with us: Full Article: ⁠https://citoc.com/common-it-problems/  ⁠⁠https://citoc.com/⁠⁠   ⁠⁠https://www.linkedin.com/company/citoc/⁠⁠   ⁠⁠https://twitter.com/citoc_inc John Hougen, Vice President & General Manager at CITOC, Inc. https://www.linkedin.com/in/john-hougen-75b65624/

Join us on CITOC Connect as we explore the critical decision between Staff Augmentation and Managed IT Services.  Discover insights from industry experts and learn how to choose the right IT strategy for your business's future. Whether you're facing immediate project needs or planning for long-term growth, this episode will guide you through making the best choice for your IT operations. Tune in and stay ahead of the IT curve! Connect with us: Full Article: https://citoc.com/staff-augmentation-vs-managed-services/  ⁠https://citoc.com/⁠  ⁠https://www.linkedin.com/company/citoc/⁠  ⁠https://twitter.com/citoc_inc

Kick off your journey with CITOC Connect as we introduce you to the dynamic world of IT. Discover what's in store, from deep dives into managed IT services to the essentials of robust IT support. Join us in shaping the future of tech, one conversation at a time. Don't forget to save us on Spotify and explore CITOC's website for more insights. Let's connect! Connect with us: https://citoc.com/ https://www.linkedin.com/company/citoc/ https://twitter.com/citoc_inc