Welcome to another delightful episode of #localbites! Today, we're thrilled to host Gordon Davis, the co-founder of the enchanting Whimsy Tea Company, a community-driven venture that thrives on the magic of saying "yes." Tune in as Gordon takes us on a journey through the heartwarming story of how Whimsy Tea Company blossomed from the roots of its vibrant community.
With more than 600 exquisite tea flavors to choose from, the company has danced with the challenges of a dynamic supply chain. Amidst these trials, their robust and supportive customer base has been a guiding light, allowing the team to embrace the philosophy of radical acceptance. While a mere 120 tea varieties adorn the shelves, Gordon and his team have mastered the art of aiding each customer in discovering their perfect cup of tea.
Join us as we delve into Gordon's insights on the remarkable power of community building and the transformative effects of wholeheartedly embracing the whimsical path to growth. Learn how, in the world of Whimsy Tea Company, every "yes" fosters an intricate tapestry of connection and progress, reminding us all that in unity, we find the sweetest blends of success.
[00:00] Show intro
[01:22] Gordon Davis’ background
[01:56] Why is community important and how do you foster it?
[04:46] What is a label artist and how does it work?
[09:02] From the beginnings to 24 venues and a brick and mortar store
[11:13] Getting involved in a local group
[12:05] Why is local trending?
[14:43] Getting involved in local groups
[18:33] Why don’t corporations value community?
[21:31] The biggest challenge of 600 teas and 24 venues
[28:35] Why such a long menu?
[30:50] How do you train the team?
[34:01] One piece of advice for an aspiring tea shop owner
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