Outsourcing Success: Building a High-Performing Team Beyond Borders | LAYC 105

Lift As You Climb

02-03-2024 • 25 mins

In this episode, Tobe Brockner, founder of Katuva, shares valuable insights on building a successful virtual team for entrepreneurs. Topics covered include:

1. Managing Differences: Tobe discusses how Katuva addresses timezone, cultural, and currency differences, emphasizing the importance of minimizing fees and optimizing payment platforms.

2. Cultural Nuances: Insights into cultural aspects, including the significance of birthdays, the 13th month, and the strong religious influence in the Philippines.

3. Living Wages: Tobe sheds light on the misconception about VA wages, highlighting how Katuva ensures VAs receive a substantial living wage, significantly impacting their quality of life.

4. Infrastructure Challenges: Tobe explains how Katuva helps VAs overcome challenges like typhoons, power outages, and internet connectivity in the Philippines, showcasing the resilience of the team.

5. Strategic Outsourcing:The episode explores how entrepreneurs can leverage VAs to handle tasks they shouldn't be doing themselves, allowing them to focus on strategic initiatives and business growth.

6. Flexibility and Support: Tobe emphasizes the flexibility of VAs in handling emergencies, providing a valuable resource for businesses during unexpected events like sick leave or family emergencies.

7. Transitioning Tasks: Tobe shares examples of tasks successfully transitioned to VAs, illustrating the efficiency and support they can provide in critical areas like website migration.

8. Creating Time Freedom: The discussion concludes with Tobe expressing the joy of helping entrepreneurs free up time and live more intentionally, highlighting the positive impact of successful outsourcing.



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