WFH Companies: Good, Great, or Awesome?

Credit Union Conversations

22-11-2022 • 37 mins

What's the reality of a work from home company and their staff? On today's episode, Mark Ritter and Ellen Thorn talk about their experiences managing a work from home staff and the reality of what it is like on a day-to-day basis. Tune in to learn more from Mark and Ellen!


  • [01:00] Ellen explains her background and current role at MBFS.
  • [07:39] What works well when managing remote teams?
  • [15:00] Being able to open up the applicant pool as a remote company.
  • [22:00] Tips for managing technical needs for your remote team.
  • [27:50] How to promote camaraderie, relationship building, and teamwork on remote teams.


  • Employees tend to love the freedom and flexibility that working from home gives them, in turn making them more productive.
  • Instead of having to hire someone who is in commuting distance, jobs can be filled by anyone from anywhere.
  • IT can be the most challenging piece to manage for remote teams


Mark Ritter Website


Ellen Thorn is an executive at MBFS overseeing the loan operations and financial activity of MBFS. Ellen joined MBFS after a career in commercial loan servicing and has been integral to the growth of the organization.

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