On today’s episode of Credit Union Conversations, Mark is joined by Bob West. Bob, a veteran of credit unions, has been in multiple executive level leadership positions at multiple credit unions and handles all things technology. Listen in as Bob and Mark discuss technology advances and how financial institutions can keep up with the changes and regulations.
IN THIS EPISODE:
- [01:50] Bob’s origin story in tech and evolving into the financial industry.
- [07:45] Technology challenges in today's world for CU’s.
- [15:15] Bob’s perspective on the regulatory landscape for institutions.
- [25:01] Vendor security and what institutions should focus on.
KEY TAKEAWAYS:
- Keeping up with changing technology is a key to keeping your credit union effective and efficient for customers
- Core conversions are a big decision and a detailed process, and it’s important to be aware of your options in the industry.
RESOURCE LINKS
BIO:
Bob West is currently the CEO of CU South, a CUSO dedicated to supporting the CU Base platform and providing support services to credit unions. Bob is a veteran of credit unions after holding executive level leadership positions at multiple credit unions. In addition, Bob held executive positions at Fiserv and Martin's along with serving his country in the Air Force.
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